[Resolved] Shopping. Rediff.com — Delivered wrong product, Poor Customer care

jebasingh1983

from Noida, Uttar Pradesh

Address:	Tamil Nadu
Website:	shopping.rediff.com

Order number : 8122931
Order Date : 13/06/2013
Site : http://shopping.rediff.com

I order a Laptop bed table on 13/06/2013 worth Rs.2078.00, I received the product from rediff 17/06/2013 with label stated that "You have order the laptop table with just cooling vents with out attached laptop USB cooling Fans whereas a special case we are sending u a upgraded table model with attached 2 USB cooling fans to the cooing vents this model costs rs 600/- more but as a small gesture from our side we are providing this as a additional feature free of cost to you"

Received product is not good and I did not like that product,So I called the rediff customer care, but it always busy, after several times of dialing i got a chance to spoke with them.They ask me to send some photos about that product i send them the details, from then still i did not received any email or phone call from them. as usual their customer care is always busy and i could not reach them,I want my product what i ordered.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

vijay sen

from Mumbai, Maharashtra

http://shopping.rediff.com/ — product not received

Dear Team,
i have ordered a product on REDIFF SHOPPING but till date no product has been reached to me.either they don't send the product or their courier tie up is not capable or responsible enough to despatch their products to its desired destinations.there must be some foul play invoved in this.
Kindly help.even theie support system (complaint cell) doesn't work) and they boast of thier services.

Siju Kurian

from Chennai, Tamil Nadu

REDIFF — Wrong product delivered

My order no is Order# 5014891.
I was promised a Watson Portable Mp3/Cd / FM Player. The photo shows speaker and all.
But what I received was a junk mp4 player with earphone.

Rediff never responds to my queries after this point.
Thank

Vasuki S.K

from Mumbai, Maharashtra

Rediff Shopping — Product code wrong

Hi,

I purchased a LG KP 500 mobile phone on rediff shopping, and they gave me an order number. The order number when tried for enquiry shows it to be invalid.

My credit card is already been billed for Rs12, 000 but still no signs of the product delivery.

The website does not even provide me with the customer care contact number to enquire with.

Please let me know how can I cancel the product or get the refund.

M.Srikanth

from Mumbai, Maharashtra

When I order my product of 2Gb Mp3 Player with 1000 watts super woofer system with warrant of 3 years

But I reacived a product of ZEBRONIC 2.1CH MULTIMEDIA SPEAKER SYSTEM with no warrant paper in the box. and so dispoint in the matter .Please I request you to change the product as soon possiable.

The website does not even provide me with the customer care contact number to enquire with.

Please let me know how can I contact with them to replace my prodcut .

I request you to help in this matter.

Anuradha Devabhaktuni

from Hyderabad, Telangana

Rediff.com — product not received

Hi,

I have ordered an ipod on 17/7/2009 & i did not receive till date. The order number is 5483354. The phone number given is temporarily out of service. The delivery was assured in 3-6 working days. Even no answer for the mails. How can i get my money back?

Please take action at the earliest.

Thanks,
Anuradha.

Anand

from Mumbai, Maharashtra

Rediff.com — Poor product

Dear all

Don't shop any product from rediff shopping. They show very beautiful products on their web site. When you purchase this product they send defect product to us.

Prayank

from Noida, Uttar Pradesh

I recieved the aforementioned order for Blackberry 8830 on 19th Oct 2011. I opened the consignment on 21st Oct 2011, however the order placed was exactly fine, but i encountered the problem with the mobile handset and charger. It was not taking charging. I tried figuring out the problem, I encountered multiple problems with the handset like, mobile trackball was not working fine and there was some problem with the charging slot. The charging slot was very tight to insert and it took several hours to get the phone charged completely. And finally after that the charging slot came out along with charging unit.

I just had a contact with the vendor/distributor (Bhumi Collection - as mentioned on the order slip) and they replied to send the mobile back to them through courier and they with replace the same. But the concern is, why should i spend the courier charges for the order on which i had paid shipping charges already?

order number: 6727282.

riteshnahar

from ujjain, Madhya Pradesh

Shopping.rediff.com — Different product delivered

I ordered a mean's shaver through the order no 7548251on[protected] But they send a difference Product. I request them to reverse pick up but they are not responding My request.