[Resolved]  Shopping. Rediff.com — Defective Product Delivered - No response

Rediff Shopping — Drill machine delivered to me defective

I purchased a drill machine with free scew driver set from rediff shopping it was delivered within 7 days, when I tried to start the m/c it was not getting started the screw driver set delivered to me was made of plastic which was useless, I sent at least 6 complaints to rediffshopping after 10 days I got a mail from themin which they asked me to return the product to suppliers address and it was written in mail that courier charges incurred by me will be refunded I sent the item back to seller now it is more than 1 month after I sent back the drill machine.The phone no of the seller given by rediff shopping is fake nobody lifts phone at that no .No body replies to the mail on rediffshopping and there is no phone no provided on rediff website for complaint I am now clueless what to be done next .

Anping Hengyuan Wire Mesh Machinery Factory is located in the Hometown of Wire Mesh, Anping County of Hebei Province. With its convenient transportation, it is well-known throughout the nation. We are dedicated in designing and manufacturing wire mesh machinery, annealing equipment, and many others with dozens of years of expertise.
Our products generally involves a variety of wire mesh machineries, including barbed wire machines, razor barbed wire machines, rhomboid fence (chain link fence) machines, expanded metal (metal net pulling) machines, flattening machines, Hexagonal Mesh(Large Hexagonal Wire Netting)machines, Crimped Wire Mesh(Mine Sieving Mesh) machines, slitting machines, pulley type continuous wire drawing machines, deadbeat continuous wire drawing machines, water tank type wire drawing machines, headstand wire drawing machines, pointing (dogging) machines, straightening cutting machines, uniform moment precise metal wire-rewinding machines, headstand wire-rewinding machines, heterotype metal winding machines, metal plate rolling forming machines, stainless steel wire bright annealing furnaces, liquid ammonia hydrogen production plants, diamond mesh ginning machines, welded wire mesh machines, and plastic flattening machines, etc. Besides for producing conventional equipment, we are also designing and manufacturing specific wire mesh machineries.

on Aug 1st i got reply from rediff to send my defective product to the seller, s address with 7working day. I have sent the parcel to seller by Aug 5th and the product has reached the seller successfully.
After that no reply from seller and Rediff. The parcel charge itself costs Rs:350 and rediff promised to pay the charge thro pay order. As of now no product with me. And i have paid for the product and the return parcel charge for nothing.

Rediff needs to be responsible and reply to my query ASAP.

Any please let me know how to make Rediff to reply for my complaints. Its been nearly a month after i return the defective product and waiting for their response either product replacement or money refund,
This is getting more worse without any communication from Rediff.

Hi,
At last Rediff has agreed to pay the money back. but the parcel charge for the product return is not been refunded. Loss: Rs:350

Finally Issue is solved with all money refunded from Rediff including parcel charge for product return.