Shopping. Indiatimes.com — Incorrect Product delivered

HI
Details of the product that I ordered
Order Number : [protected]
Merchant Name and Number : Circonia(101603)
Item Number / Product Number : 2732724
Item SKU No : CH016
Item Title : Li Xin 5800 Dual Sim 3.0" PDA GSM Smartphone with TV
Complain ticket ID is - 1309 (Done by calling the customer support)

My Complain:
I had ordered the Mobile phone "Li Xin 5800 Dual Sim 3.0 PDA GSM Smartphone with TV".The Mobile that has been delivered to me dosent have TV feature.The Item that i booked had TV and many features like MP4 recording and 3GP player but these features were missing in the product delivered to me.So I want to return the Product back to Indiatimes.com and get the money back.This is the kind of cheating with customer and which cannot be tollerated.kindly take action immediately.
Its been more than 48 hrs since made the compaing by calling your customer service .No Action has yet been taken on my complain.

Regards

Rohit Prasad


Item Title : Li Xin 5800 Dual Sim 3.0" PDA GSM Smartphone with TV
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Comments

i am Sumeet Chhabra,
i had booked an {MP3 PLAYER-2 GB} on dated [[protected] ], by credit card.
the product was of 6-months seller warranty.
the product was booked by one of your person named {Bablu Sharma}

ORDER NO.[protected].

PRODUCT REFERENCE NO.([protected]).

FROM THE DAY 1ST THERE WAS PROBLEM, WE HAD TALKED IN YOUR OFFICE,
THEY TOLD TO US, JUST PACK THE I-POD & WE WILL REPLACE IT BACK.
BUT TILL NOW IT WAS'NT HAPPEND.
WE HAD CALLED AGAIN & THEY REPLIED THE SAME..

SO,
KINDLY REPACE THE PRODUCT
WITH 2-3 DAY'S . OR AS SOON AS POSSIBLE.
HOPE YOU WILL URELY DO THAT.

CNTACT NO.
[protected],
[protected]
[protected].
thank's

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