Shubham Gas Service (Bharat Gas) — Non Delivery

DEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.
HERE,WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON 15/12/2008 AT Shubham Gas Service.
THE DELIVERY HAS NOT TAKEN PLACE TILL TODAY i.e. 23/12/2008

This is regular problem with the gas agency. The contact no provided is always busy or by luckily if it rings nobody bother to pick it up. Half of the population of the area has subscribed piped gas. Inspite of this there is always delay in the delivery. We need to remind the service twice.
Regards