[Resolved]  Sify Broadband — Incurred High cost due to Sify Cable

Hello, My name is Madhav Muralidhar. I have Sify Broadband connection at my home for around last 8 months. Last week on 13th of March 2009, due to high voltage fluctuation from sify cable, I heard 5 blasts from my computer. I saw that the point where the sify cable connects to my computer was completely burnt. I could see that the Lan Cable Port in my computer was completely burnt. When I went to the hardware shop, he showed me and confirmed that the Motherboard itself was burnt and needs to be replaced. I hence had to buy a new mother board, processor and RAM. I incurred a cost of Rs. 15, 000 to get the three things replaced. When I asked the service provider to reimburse me the amount, he easily said that it was not his mistake that due to his cable my computer blasted. I hence would like to raise a formal complaint against the service provider and want my money reimbursed.

My contact number is [protected]. Please do let me know if anything can be done about this.

Thanks and Regards,

Madhav Muralidhar