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[Resolved]  Sigma Courier — Cheque Book

Address:Mumbai City, Maharashtra

One Of the Worst Courier Services I have seen Ever ...I am A ICICI bank account holder And i was suppose to get a Checque Book Delivery through Sigma Courier The Bank Says they had shipment the book On date 7 july 2010, Courier service says it hasn't been come yet . after inquiring on date 10 they said they the checque book has reached them but still after those it's 13 july today, I have not yet get the checque ..i do not know why the Bank is running With this Courier Service, apart from it The Courier service does not speaks to the costumers well .

Sudhir Vishwakarma
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

We are sorry to hear about your experience. Please write to us with your contact details at [protected]@icicibank.com and we will get in touch with you in order to address your concern.Please refer “555694“ in the subject line.

Regards,
ICICI Bank Customer Service Team.
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A reputed Bank like ICICI hiring a courier service (Sigma Courier, I have never heard of this name elsewhere) which doesn't have their website or customercare number is really surprising.
It indicates that something fishy is their in between ICICI bank and Sigma courier, because their are lot of other good courier service available and that of in lower cost.
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It is worst courier service I ever seen, and employee even don't know how to talk to customers.
Reply
We have applied for Cheque book on 03/04/2011 through ATM centre of ICICI bank, request processed & given to courier on 04/04/2011, but today 0n 16/04/11 but till date i have not received my cheque book.
Have checked with ICICI bank customer care & courier service but there is no proper response, status is showing still In Transit. This is the worst courier service i have ever seen & business partner with such a reputed bank like ICICI?
Please give delivery of cheque book within 24 hours otherwise strict action will be taken against courier service
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    202,Tanishq,Akurli Road, Kandivali (East), Mumbai, Maharashtra, India - 400101
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