Comments
To
ICICI Bank Customer Service Team
Sub: Very poor customer service
Dear Sir/ Madam,
I have lost my debit card and asked for duplicate. I got a call from ICICI bank regarding my card as per the call i suppose to receive my card on Monday but it reached early i.e on Friday only at my office address when i already left the office. next time when the person came with my card from sigma courier "Avtar Singh" and asked me for my ID proof i just requested him to wait for 10mins as i was on a meeting that time or else to come after four but the way he behaved i felt very bad and insulted.
requested you to please direct them to behave properly with the cutomer other wise you people only going to loose your customers. we have our salary account with you. i am going to write a mail to my MD regarding your poor service.
ICICI Bank Customer Service Team
Sub: Very poor customer service
Dear Sir/ Madam,
I have lost my debit card and asked for duplicate. I got a call from ICICI bank regarding my card as per the call i suppose to receive my card on Monday but it reached early i.e on Friday only at my office address when i already left the office. next time when the person came with my card from sigma courier "Avtar Singh" and asked me for my ID proof i just requested him to wait for 10mins as i was on a meeting that time or else to come after four but the way he behaved i felt very bad and insulted.
requested you to please direct them to behave properly with the cutomer other wise you people only going to loose your customers. we have our salary account with you. i am going to write a mail to my MD regarding your poor service.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
41%
Complaints
32
Pending
0
Resolved
13
+91 22 4201 7000
202,Tanishq,Akurli Road, Kandivali (East), Mumbai, Maharashtra, India - 400101
View all Sigma Couriers contact information
We regret the inconvenience caused. Please write to us at [protected]@icicibank.com with your contact details and account number. We'll get in touch with you and address this issue. Please mention "UID 487682" in the subject line.
Regards,
ICICI Bank Customer Service Team.