[Resolved]  Sikkim Manipal University — Ignorance, harassment and misbehavior with students

Address:

New Delhi, Delhi

Hi, I am a student of SMU distant learning program MBA 4th Semester. My Registeration details are as mentioned below: Name-Deepika Parashar Registration number[protected] I did the registeration through Preet Vihar center SOFFPRO ( CENTER CODE 1582) The staff is not at all courteous while dealing with the students, no intimation is given regarding any dates with respect to filling the forms for any exams. While we try to call them up either their numbers are ringing or the concerned person is not available. the staff who is available do not have any ideas regarding what is going on. One day they will tel you that registration window is still not open and the other day some other staff member wil tell you that the registration window has already been closed few days back. All the time they keep on chit-chatting with each other and when it comes to resolving student queries they are very busy or NOT AVAILABLE. I kept calling them since Aug'13 as i wanted to register for my pending last semester exams which were to be held in november as due to some mis-happening i was not able to attend my 3 exams that were held in April'13. Every time i called they told that the window will be getting open in the Mid of Sept. and when finally when i called on 15th Sep the counseller named Sonu told me that still the window is not open and she noted down my number/name and assured that she will call me once the registeration starts. she didnot called me back i called her back again around 20th Sep and i was informed by another lady Rachita that window has been closed and now i will not be able to register my self. She told me very casually " to kya ho gya aap jan-feb k liye kara lena registeration." i said i want to do it then they told me that we need to speak to unversity and we will get back to you. After several calls and follow ups when i lost my patience and When i shouted and created a pressure then again Sonu came on line and after a week and told me to drop an email on their id stating i was hospitalised i could not filled the form so that she could send the same to university, it was not ethical but i did it as didnot wanted to loose on my time and wanted give my exams ASAP. She again told me to wait for 2-4 days and said she will get back to me which as usual never happened i kept calling them but none of the staff members got back to me neither gave any satisfactory reply on this. Today i again called them the lady name Anu told me that Rachita has left the job and Sonu is not available. i asked about the status of my Email firstly she said the unversity didnt gave any reply to which i said please forward me the Email that was sent to university i will take it up my ways.. She kept me on hold for about 15 mins and then she came back and said that mail was not forwarded to the university ans she wil do it today by marking me in CC or BCC but still i have not received any email These people are playing with the careers and future of the students. I request you to please help me as i want to finish my MBA ASAP. Thanks and Regards, Deepika Parashar [protected] deepika.[protected]@gmail.com