[Resolved]  Skoda Laura — AIR CONDITIONER

The President/Vice President/
Manager (Customer Care)
Skoda Auto India Private Ltd.
Plot No. A-1/1, Shendra
Five Star Industrial Area, MIDC
Aurangabad 431 201

Dear Sirs:

We purchased SKODA LAURA. Feb 2006 I am suffering from a problem of an Air Conditioner Cooling Fault, outside pollution & bad smell comes inside through AC, I had complaint to Skoda Service Centre, in Silver tone motors OKHLA New Delhi over lots of time, but still no one is handling and Now they say that compressor is not working and it needs replacement and the warranty of same is expired and I have to spend 55, 000/- to get it replaced kindly do the needful to save the goodwill of the company and the so called prestigious customer
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Aug 14, 2020
Complaint marked as Resolved 
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I also own a brand new skoda Laura.

I have also faced these problems in my car which has done 16000 KMs.

Horns problem is common and well known to the service centres. BUT IT IS NOT KNOWN TO THE COMPANY ??????

Horns are never available for warrenty replacement also. Is it that I will send my car again to the service centre for horns replacement, which is 70 Kms from my place ???

It is really sad to say that Airconditioner fails to perform if I need to turn the fan speed to no 3 when outside temp is 40 degrees and I am driving on highway also.

I do not feel SKODA will do anything for it In our cars sold by them.

Very poor customer care.
Till date 4/10/2009 no reply / action has been received by me.

They are not bothered.

God help us

Skoda India — Car sent for servicing not yet receivni led even after a month

Car was sent for Accidental repair a Month ago still no proper response from the service. But service centre have been saying part is not received yet since 2 weeks.

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