[Resolved]  smc trading house — Unauthorised Trading in commodity accounts HQA0774,

Address:Central Delhi, Delhi

Trading Account Nos. HQA0774 (Darya Ganj Branch)

This is to lodge a formal complaint with your COMPLAINT REGISTRATION FORUM vis-à-vis unauthorized trading in the above mentioned account since December 15 2011 by Mr. Jitin Ralhan (relationship manager- Daryaganj Branch).

Many times I had warned and also emailed him but he continued .

I met the Branch Head - Mr. Piyush Tiwari, who promised me to provide the “Statement of transactions” done by Mr. Jitin Ralhan - but even till this day.........I have not got that statement in full (I have been provided statement where many loss making transactions were omitted). I had asked the statement since 15 Dec 2012 but despite promise it was not addressed.

To my surprise Mr. Jitin Ralhan did some more transactions in these three accounts which are all mostly loss making and had eroded more value from these three accounts HQA0774, HQA0776, HQA0777.

Time to time since 15 Dec 2011 I had asked him personally or thru email but no proper response to my requests had been addressed by him..........eventually pushing me to escalate my grievance to you. Even their customer care cell does not look and always tell that they will work on the case but have not done any thing till date (almost 2 months)


Manish( Account No. with SMC HQA0774 DARYAGANJ BRANCH)
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Aug 13, 2020
Complaint marked as Resolved 
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