[Resolved]  Snapdeal / BSNL Penta Tablet — cheating doing by snapdeal online shopping website

Address:

Ahmedabad, Gujarat

Hello sir,
i want to inform you that i given order of bsnl penta tablet to snapdeal online shoping website so i was received last friday and when i opened it and i saw that its already physicaly damaged so i quickly inform on same day to snapdeal customer care help line number also send mail snapshot of that tablet to their email id [protected]@snapdeal.com but after this one week gone i did not get any reply from snap deal and i atleast called 20times but always their executive gave me TAT and commit me that called will come but me still not got any called from snapdeal and this regarding me talked with their senior executive but he did not given me any answer and talked rudely and also comit me that he will called me back and he will give information how to replace my product and last me talked with executive so manytime they commit that they will replace my tablet because of that mistake but still case is pending so now what i have to do? help me in this case and sir when me received product me quickly i called and inform and already mail them 5times but they did not give me any reply and today me called again so their her executive told me that in this case she did not able to see any revert from their concern team and she accepted that its the fault of snapdeal but she told me that she could not help me so now what i have to do next step?snap deal totaly cheated with me and did not give me any response and only done wrong commit and sir me already gave them 4950rs cash for tablet and i have all call records that i called to snapdeal customer care and all mails which i send them as per they need and as a proof that mail i saved it so sir please check and help me in this case and take some action against snapdeal.....
from:

Name: ashish k pathak
Address:14,chanchalbaug,soc rannapark ghatlodiya,ahmedabad
Phone number:[protected],[protected]

@shish