| Address: | Bangalore, Karnataka |
Snap deal claims that they sell more than 5 Lakh products from 4000+brands with free shipping across India to over 4000 towns and cities through payment options such as Cash on Delivery, EMI, Debit/Credit cards.
They sell these products online and claim that they have more than 18 million subscribers.
They also claim that all these products are sold under TrustPay - Snapdeal's 100% Moneyback guarantee.
It is because of these claims we fall into their traps. They are in the habit of selling through internet (Online) all rejected, very inferior quality, defective and bogus items by giving beautiful pictures in their website.
I have noticed that all items purchased online through Snap deal have one problem or the other. I want to highlight on the following two defective products purchased by me more or less during September /October 2012.
Product -1
Sub:Groovytexx Pink & Black Pakistani Cotton Lawn Unstitched Salwar Suit (Size: Free Size) order ID No:[protected]Enclosure -1)
I purchased the above item with Snap Deal few months back. Recently we got it stitched paying a heavy stitching charges thinking that item would be too good. Now to our total surprise we observe that after wash it has shrunk to half of its original size . We never knew that Snap Deal would sell such cheap products online. I have mailed several times to them but all in vain(Enclosure-2). They just do not exchange or return my money back.
I have even spoken to their representative in Delhi about this problem for more than 1 Hour wasting my money. They just listen but will never assure help.
Product - 2
Salwar Studio Red & Yellow Synthetic Crape Dress Material (Size: Free Size) Order ID :[protected]Enclosure -3)
Above item after purchasing my wife got it stitched paying more than Rs 2000 on stitching. Even this item is defective in the sense that it has some ugly over prints on the fabric. Unknowingly we got it stitched and now we are repenting for having purchased this defective item as the overlapped print on the fabric looks very predominant.
The various Snapdeal customers have expressed how they have been cheated by Snapdeal in the internet at the location Snapdeal complaints. By this I came to know that they are in the habit of selling all rejected and defective items online as these cannot be sold in the malls or shops.
Worst experiences with Snapdeal expressed by various customers throughout India have been enclosed. (Enclosure – 4).
Regards,
Dr.B.Gurudatt
27, Nehrunagar Main Road
Bangalore-20
Mob:[protected]
[protected]@yahoo.co.in
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