Snapdeal — Order booking with product not in stock, Shipping order without information no updates and didn't entertain the request for delivery date

Address:SAS Nagar, Punjab

Dear Sir/Ma'am

I order a set of 3 pen drives on 23 -Nov-2012 on COD basis, Order was confirmed and to be shipped by 28-Nov-2012 order although item was not in stock when i asked for order on 28th,

On 28-Nov-2012, I called they told me it was out of stock (order booked , and was not appearing online), I requested them to please ship the order early as i will be not in town from 7th to 15 th, i requested to manage according to that, i got a date of 4th

on 4th even i called they again told not in stock,i requested not to ship or delay the delivery when in stock after 14th only, they said ok we will,

But they shipped and it reached my door on 11th, i requested even carrier boy to hold the order i will pick on 15th but in vain,

After when i called on 15th i got a ruth less response from them telling me place a new order, i asked to place they said now it is not available, when it will come then u place,
secondly, when i asked why they didn't entertain my request for delivery although first stockout and delay shipment was on their part.

I just request the authority to help me to get the order on the same price the order no. is[protected]
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