[Resolved]  Snapdeal / Revital Mantra — a fake price list

Address:Uttar Pradesh

I purchased a voucher on the 20/03/12 from snap deal.com for a spa called revital mantra in noida. The price list mentioned in the website made me think that the salon will be extraordinary, kerala full body massage for 1000 and facial for 1800 exotic manicure and pedicure for 600. The discount was 84 % so I thought it sounds like a good deal but before I pourchase the voucher i chekced few complaints on this website and they were all negative and had a bad opinion about snap deal and the oulets which are included are not even worthy of the price you pay after discount. I didn't care about the complaints because I wanted to try and i bought the voucher, i called the outlet and fixed an appointment. when I went there once i said I have a snapdeal voucher then the girl at the reception gave me a frown and asked me if i want to upgrade the services, she said that that's basically just for promotion, i said no i dont want to upgrade so she asked me to pay 720 before availing the services and then she asked one behen ji who doesn't look at all like a professional masseuse to me and she told her snap deal, the other woman asked me to follow her, she could barely move, the salon was aweful, the place where the massage was held was small and compleatly not calm, she brought oil in a plastic container, the oil smelled so bad and i didnt feel relaxed at all cause they were some people talking so loud and that massage had nth too do with a kerala massage, it was a basic usless massage. the pedicure was ok but nth exotic and the manicure was pathetic, the facial was a disaster and they said if i want to have the haircut which was mentionned in snapdeal offer list then i have to pay 250 or i ll get just a trimming. I advice you all to never purchase any voucher from snapdeal because basically there is no deal, the spas are cheap , smelly , the staff are unprofessional, not worthy of any single ruppe you pay. and at the outlet they make you feel very bad as if they are doing those services for free.
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Aug 13, 2020
Complaint marked as Resolved 
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i agree and have faced such situation too...snapdeal doesnt have a structure for complaint resolution of customers .! they wont help u at all...so complaining them is baseless.! they advertise fake and false.!
I agree The REVITAL MANTRA is duping the customers.. the set up is shady with very small cabins, and so messy.. is their massage.. Never GO to REVITAL MANTRA they are looters, they are extorters, because they do not provide the services better, they ask you to pre pay before availing services.. TAfter fixing the prior appointment thety kept me waiting for 45 Minutes then, the girl doing the massage was so irressponsible about the customers.. Can you believe it during the course of massage she left me in that state and was missing for one haour.. I had to rub the oil myself and came poput .. the rest of the services they were not willing to do.. they weere so rude.. how can they treat the clients like this.. they are only concernerd about the money... Because they take money first .. they say( they do so with snapdeal customers) we are left with no choice... I was feeling so cheated and depressed that I was about to cry... with the kind of treatment they did.. Sinceit was their closing time... all the girls wanted to go.. and not willing to give the rest of services( facila, waxing)... Look at them they said since girls are not available, you can use boys serivices ...This was HIGHTS.. I could not bear further INSULT.. I LEFT THE place cursing snap deal and RIVTAL MANTRA.. PLS PLS PLS DONT DOnt GO TO RIITAL MANTRA.. dont get fooled by the website they have.. They are the extorters and the criminals sitting their.. I will haeve no surprises if they are doing illegal activities also there...
I agree with above comments. Revital mantra people are just cheaters, the lady sitting at reception who calls herself dietician look like a fat buffalo. I dnt know how can she advice other people about diets. The manager and the assistant manager were so rude and bad. I went there for tummy reduction services and after so many sessions I dint even lost a single cm. And on top of that when I complained they dint even listend. I felt like slapping all of them. Bloody cheaters. No one should go there and revital mantra should be closed. They are cheaters bloody money suckers.
Dear All,

I purchased the Times Deal of Revital Mantra for Loreal Hair Rebonding (Any Length), Hair Spa & Haircut worth Rs 2200 @ Revital
Mantra.

When I called them they were very polite but when I reached their the first thing that happened was that the lady at the reception took me to a room and started up selling my package .The AC was off, water was not provided but up selling had already started.

When I refused she made a face and the best part was in the website it was written Rs.2200 but she asked me to pay Rs.3370.She said Rs.500 extra for wash and the rest is registration charge. Registration charge …where am I registering I asked ;on
which the package came down to Rs.3070

My second surprise was that the staff there are not at all organized. Anybody would assist the person doing the hair be it the female sweeping and cleaning the room etc or be it the receptionist.

It was so so unhygienic…And the person doing my hair suddenly vanished for assisting some other client who was a regular client of theirs.

And the best part ; I had done the rebonding on 5th July 2014 and got it washed on 7th July 2014 and my hair started curling within 1 week and today being 23rd of July2014 it does not look like rebonding hair…

I had done rebonding twice before through different deals and my hair was perfect both the times and also lasted long but Revital Mantra, Sector-18, Noida was pathetic…

I want to SUE Revital Mantra, Sector 18, Noida for cheating and duping customers like this. I want my Hard Earned Money (Rs.3070)
which I spend on a useless, unhygienic service Back…

I do not want to go back to Revital Mantra ever… not even to take my money back… I want it in my account ASAP.

If anybody could help please do…


Regards

Soumia Tiwari
[protected]
My complaint in not about Snapdeal but the saloon itself. I have been going there twice a year for Hair color only, and each time they have charged me a different amount. I tried to talk to them about it but they made stupid excuses like new taxes, or this time the hair wash was not included etc. So one time I called them from a friend's number and enquired about the price of hair color and they said its only 2500 and they have been charging me around 3000 each time or more. I have the bills and I tried to confront them about it but they just ignored me. And I hate it how they always try to sell you the upgrades even when you are paying the highest prices.
Meanwhile anyone can please suggest a good place to go for hair color, I don't want to go that God awful place again.
Hi everyone,

I too had a horrible exp with Revital Mantra NOIDA brach, i converted my gym membership to beauty services as i ws not able to continue with it. I took d appointment one week before on d day i had to wait for almost an hour for waxing. I gave dem a suggestion that lets to d other services next week dey denied. As they were busy servicing there regular clients the facial that ws to be done worth Rs 1500 ws done by the weight loss therapist and the lady who give body massages as a consequence it ws pathetic dey didnt know the steps, d gurl dont know wht amount of bleach is to be mix n applied, no back massage, blackheads was nt removed i dont know wht i ws doing in a clumsy room with no AC, sombdy ws doing clean up somone else did so call facial.ALso the cream which dey applied gave a burning sensation i complained dey applied different cream dis tym .I gave my feedback dere only to which dey had no answers, i shared d sam thing with the gurl who is in beauty services she replied if I am satisfied with the service she wud redo it somtime later 10 /15 days thinking i will gt another facial i left d place, dey r nt doing it for free i hav paid for it dey made me feel that dey r just clearing som sort of liability from dere heads. whn i called after 10 days for the facial appointment HEMA who manages the centre bluntly refused it that dey wont redo it also its my piont of view . I told her its my experience and feedback abt dere services . she said someone from the beauty services wud hv done my opinion wud hv been same... dis is bizaaree n ht of anything . dey r jst concern abt d money and nt d services . the center is worse whn it comes to client habdling and management. earlier also in 2014 whn i gone dere for the gym conversion dey faked d price of spa n body massage n told me dey hv revised d rates d price list has still nt com from printing with revised rates . still i went dere i regret it now.i dont suggest ddis place for anything .Also dey tool different price for gym from its different members ...absurd place.
Hi everyone,

I too had a horrible exp with Revital Mantra NOIDA brach, i converted my gym membership to beauty services as i ws not able to continue with it. I took d appointment one week before on d day i had to wait for almost an hour for waxing. I gave dem a suggestion that lets to d other services next week dey denied. As they were busy servicing there regular clients the facial that ws to be done worth Rs 1500 ws done by the weight loss therapist and the lady who give body massages as a consequence it ws pathetic dey didnt know the steps, d gurl dont know wht amount of bleach is to be mix n applied, no back massage, blackheads was nt removed i dont know wht i ws doing in a clumsy room with no AC, sombdy ws doing clean up somone else did so call facial.ALso the cream which dey applied gave a burning sensation i complained dey applied different cream dis tym .I gave my feedback dere only to which dey had no answers, i shared d sam thing with the gurl who is in beauty services she replied if I am satisfied with the service she wud redo it somtime later 10 /15 days thinking i will gt another facial i left d place, dey r nt doing it for free i hav paid for it dey made me feel that dey r just clearing som sort of liability from dere heads. whn i called after 10 days for the facial appointment HEMA who manages the centre bluntly refused it that dey wont redo it also its my piont of view . I told her its my experience and feedback abt dere services . she said someone from the beauty services wud hv done my opinion wud hv been same... dis is bizaaree n ht of anything . dey r jst concern abt d money and nt d services . the center is worse whn it comes to client habdling and management. earlier also in 2014 whn i gone dere for the gym conversion dey faked d price of spa n body massage n told me dey hv revised d rates d price list has still nt com from printing with revised rates . still i went dere i regret it now.i dont suggest ddis place for anything .Also dey tool different price for gym from its different members ...absurd place.

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