[Resolved]  Snapdeal — Second hand mobile

Address:

West Bengal

I bought an LG Optimus 3d smartphone from Snapdeal on the 25th of September and received the product by courier on the 1st of October. Order number:[protected]

The product received was shabbily packed and the product box seal was already tampered with. Upon opening it, i was shocked to see that the phone was not packed at all and none of the accessories were packaged and were just dumped inside.(headphones, HDMI cable, charger, USB cable) When I tried to start the mobile phone it refused to start. I plugged in the charger and tried to start it. The only thing I saw on the screen was the LG logo and the phone did not start at all.

I AM EXTREMELY UPSET WITH SNAP DEAL. THIS WAS DEFINITELY NOT EXPECTED FROM A POPULAR WEBSITE. I FEEL VERY BADLY CHEATED. I WANT THIS SECOND HAND PRODUCT TAKEN BACK AND MY FULL MONEY REFUNDED ALONG WITH COMPENSATION FOR MENTAL HARASSMENT.