[Resolved]  Snapdeal — Faulty Product delivered

Address:East Delhi, Delhi

I have ordered a YES brand Bluetooth headset on 25th September, 2011 which was delevered to me on 28th September, 2011. But to my sheer disappointment the product is faulty i.e. it is never power on.
I have ordered quite a good number of electronics form various e-merchants & never faced such a situation.

But in my very first dealing with SNAPDEAL i have been cheated.

My details are as Under:
Order ID:[protected]
Item Code:[protected]
AWB no. [protected]
+1 photos
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Aug 13, 2020
Complaint marked as Resolved 
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Well to my surprise snapdeal customer care was very quick to respond to my grievance & within next 5-6 days i have my product replaced that too at home...Thanks snapdeal for such a quick response & cheers to all the customer care team...
Sad - Snapdeal has the guts to ask me my feedback for a problem that has no solution for me :(. What a shame.
I am currently stuck in a problem that was caused due to SDs technical glitch (after the transaction there was a mail informing that it was a failure and it suggested me to retry - and I DID:((). Now, its been approx 45 days from the date of transaction and am still waiting for my fund reversal.

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