[Resolved]  Sony 3D LED TV — DAMAGE PIECE SOLD

Address:

Gujarat

THIS IS SONI HASMUKH FROM RAJKOT - GUJARAT (INDIA), HAVE PURCHSED A SONY3D LED TV FROM SONY CENTER, ADEN ELECTRONICS, CENTRE ONE, NR WOCKHARDT HOSPITAL, KALAWAD ROAD RAJKOT - 5, GUJARAT
I HAVE HAVE PURCHASED THE PRODUCT FOR THE SUM OF RS.89900.00 ON 04/05/2012, AND THE INSTALLATION WAS DONE BY SONY SERVICE CENTRE, ANOTHER DEPARTMENT,

THE ENTIRE INSTALLATION WAS DONE ON 05/05/2012, BY 15 TO 20 MINUTES AND THE PERSON WHU VISIT US JUST SHOWN TO PROCESS THE TV ON OR OFF OR SOME MINOR FUNTION. WE FOUND IT HIM AS UN TRAINED STAFF.

THE NEXT DAY, IN THE MORNING I WENT CLOSER TO THE TV AND IN THE SUN SHINE LIGHT, I FOUND THE PLENTY OF SCRACHES IN THE TV.THIS WE COULD SEEN WHEN GO MUCH CLOSER AND SEE WHEN THE TV IS OFF.

UN FORTUNATELY, IT WAS THE SUNDAY 06/05/2012, AND SHOPKEPER WAS CLOSED AND I COULD NOT ABLE CONTACT HIM.
THE NEXT DAY ON 07/05/2012, I HAD TALKED TO THE SHOPKEPER FOR THE SAME PURPOSED AND SOME ONE FROM THEM VISITED TO MY HOME AND SEEN THAT CONDITION OF TV, AND WAS AGREED OF SCRACHES ARE THERE.

NOW , WE DO NOT KNOW ANY ONE, SO HAVE ASKED THE SHOPKEPER TO REPLACED THE TV AS WE WERE NOT SATISFIED FOR THIS AS PAID FOR THE FRESH PIECE NOT FOR THE DAMAGE OR WHAT EVER IT COULD BE.

I WAS DENINED BY THE SHOPKEPER FOR THE REPLACEMENT AND HE TOLD ME TO CONTACT THE SONY INDIA PVT LTD TO CONTACT BY MYSELF, THEY HAVE NOT COOPERATED ANY KIND OF SUPPORT FOR THE SAME.

I HAVE DONE MANY EMAILS AND CALLS TO THE SONY INDIA PVT LTD DELHI, ALSI I DINT GOT ANY SUPPORT FROM THEM.

ONCE AGAIN I WENT TO THE SHOPKEPER FOR THE SAME COMPLAIN AND I WAS TOTALLY REFUSED BY THEM.

NOW, ITS REALLY A DISAPOINTMENT FOR CUSTOMER LIKE US TO SUFFER SUCH A BIG AMOUNT AND THAT WITH THE BRAND COMPANY LIKE SONY.

MY DOUGHTER IS A CP PATIENT AND WE HAVE PURCHASED THE HIGHER AMOUNT OF TV FOR HER BUT, WE GOT CHEATED.

WE REQUIRED A HELP FROM THE DEPARTMENT TO HELP US FOR THE FRAUD WE HACE FACED AND FOR ANY KIND OF PROOF OF PURCHASED I AM HAVING AN INVOICE AND WARANTY CARD WHICH I CAN PROVE YOU.
PLEASE TRY TO HELP ME.

UN HAPPY CUSTOMER

SONI HASMUKH
SAVAN RESIDENCY
B-203, 2ND FLOOR
PARAS HALL CORNER,
TIRUPATI 2
RAJKOT-360005 (GUJARAT)
INDIA
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