[Resolved] Sony Bravia 32cx420 LCD — harassment in installation | |||
Dear Sir, my contact no is [protected]. address - above uco bank SHEOPUR MP 476337 I purchased a 32cx420 lcd from Manish Sales GWALIOR, on 28-6-11. It was delivered to me on[protected]. Mr Ravi shivhare contacted me on 29-6-11, regarding installation of lcd. As the lcd was not delivered at that time I told him to contact on next day. Next day when lcd was delivered to me I made a call to the call center, they informed that the registration for installation is done by Manish Sales on 28-6-11. And there is no need for a fresh registration and lcd will be installed positively on 1-7-11. I waited for two days. As no body turned up, I called on 2-7-11 to call center. To my surprise I was informed that the status of registration was canceled on 30-6-11, so there is no question of sending a technician for installation. As per advise by the person at call center I made a fresh registration for installation, time line of 48 hrs was given with a guaranteed assurance. I waited 4 days, no body turned up for installation. Today I called call center and to my great surprise got informed that the registration for installation which was made on 2-7-11 is canceled as the product is still undelivered. I purchased the lcd on the reputation of SONY. Otherwise there are so many companies begging to sell there lcd offering to get there payment after installation. -- RAJEEV GUPTA Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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As you would see that whatever channels you suggested has been tried many times. No response from your side, no follow up. it feels like barking against tree. The LCD was installed on 25-7-11, after we pressurized the Dealer Ms Manish Sales.