| Address: | West Delhi, Delhi |
With regard to the below email.....
i am attaching my warranty card coupon in which u may find the model no. and the validity period which was til DEC 2010...
wat the hell is goin on with SONY... you people are making fool of people by selling such useless products and thereafter you have great system, just giving one year warranty on a product of around 40000 and the product automatically becomes useless after 1 year i have also heard the same problem which i am facing through some other people.. we thought if its a small problem then just get it done and we called your technician by calling at your custimer care no.and Mr. BS Rawat your technician came and informed us that there is MOTHERBOEARD problem in this TV which will COST us around 7000....why will i pay for this, your product is in simple words no less than product purchased from CHOR BAZAR.. i am marking this email to CM of delhi...and will take this matter further in consumer court and other legal authorities that you guys are just making money by making people fool...if my problem is not solved asap.
I AM NOT GOING TO PAY ANYTHING FOR THIS PROBLEMIN MY TELEVESION AND EVEN I WILL NOT GET THE REPAIRED ONE IHAVE PAID YOU THE FUL AMOUNT ON THE TIME OF PURCHASE I WANT IT TO BE REPLACED BY THE NEW TV OR REFUND MY MONEY BACK...ASAP.............
WE DONT HAVE THE TIME EVERYDAY O FOLLOW UP WITH YOU, IF YOU ARE SELLING THE PRODUCT AND THE PRODUCT IS NOT FUNCTIONING BECAUSE OF THE TECHNICAL FAULT ONLY U R RESPONSIBLE FOR THIS ELSE SONY SHOULD MAKE IT CLEAR THAT 1 YEAR WARANTY MEANS PRODUCT WILL ONLY WORK FOR ONE YEAR...
YOU MAY CONTACT ON THE NO GIVEN BELOW:
[protected]
[protected]
CC: TO SMT. SHIELA DIKSHIT CM DELHI, PLS LOOK INTO THE MATTER AND KINDLY DO THE NEEDFUL.
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