Sony Bravia T Series LCD TV — VISION PROBLEM

jitujitu3

from Dagshai, Himachal Pradesh

Address:

Bharuch, Gujarat

I purchased Sony Bravia T series LCD TV. On completion of warranty period, my TV vision is not proper. I complained to Sony Show room. Technician visited first after long chase up and informed that software is to be loaded in TV. On continuous chase up at Baroda sony service centre, technician came and informed me that your panel has gone out of order and is to be replaced, the cost of which will be @ Rs. 10000 and that if it is available with the company. Baroda Sony Service Centre has sent me the estimate for repair but have still not confirmed that the panel is available with the company or not. So LCD TV is working but we see in Black and white. Many problems comes in electronic items and so I decided to purchase Branded company, but that is also a dilema to me and spending money in Branded company like Sony is also in vain. Till now there is no communication to me and so above noting for the customers in India.

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Comments

deepu_rdy

from Hyderabad, Telangana

I have the same problem, the dealership had given the contact no. of sony technician. The sony technician has quoted a figure of 12000 for my Bravia T-series. After a bit of googling I found that many people have faced the same problem with Bravia series internationally (international discussion forums). If this is a recurring problem why is sony not rectifying it and making consumers shell out so much money after as little as 2-3yrs(which is conveniently after the warranty period has ended). I have really lost my trust in the sony brand which I had immense respect for till now. Sony must look into the problem if it wants to retain customers in the future.