[Resolved]  Sony — Non-functioning DVD system

To:
Sony Corporation
1-7-1 Konan, Minato-ku, Tokyo 108-0075, Japan.

Kind Attention:
Chairman and CEO
Mr. Howard Stringer

Reg: Dissatisfied / disappointed with the following product,

I am Pavan Yadvalli, Working for Qwest. I am using Sony products since last 10 years and satisfied. However. I am not satisfied with the following product

Product: SONY DSC -H7

I bough this item from Bombay and its working fine.I am taking beatiful pictures .But when ever the snap count reaches to 200 then the camera gives "file error " for the photos and those photo graphs are also unable to view in PC also.
Some images are mixing with some other images .
I done all the things whet they specified in the manul. But the problem is not resolved.

I am really missing some beatiful pictures because of this file error.Can you gus please give me the solution for the problem.

Looking ahead for your reponce.
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear sony team
i kuldeep singh want to lounge a complaint regarding a poor service providing by your service center.They people comitted wrong and didnt know about how to provide service.
Actually i have a sony wega 21 inches i bought around 5 years back.i am facing problem to get that start.When i have contact Shri amba services pvt ltd pocket 40/55 C.R park new delhi 110019 india [protected]/19 .They people told
that they come to my home and check it out but no body come when i contact agian so they people told for next day and again next day at last they said i have to go their along with my
T.V set and than they people repaired .

My heartly request is kindly close this type such type of fraud service centers.

Thanx
Kuldeep singh
[protected]
Poor service (Calicut- Kozhikode)
hello
Can u plz send us customer care contact number for delhi,india

thanx
I purchased a SONY VIAO laptop from USA. It was not even a year that the DVD HARDWARE got failed. When I asked a the authorised service center what's the cause of the problem I was told 1) Its an electronic product, nothing can be done. There is no reason to it (Vineeta Tyagi) 2) It can be because of more/less usage, running of scratches & pirated CD/DVD etc. (Vineeta Tyagi) The first point of them, I would like to ask then what's the difference between a SONY quality product and a CHINESE product. The second point of them, I would like to ask is the causes mentioned would make the lense weak and not the hardware would fail. All the non sense information is been provided. On asking a engineer why are you asking for Rs. 17, 742/- he was not able to explain, just a "rata answer" "dena parega otherwise nahe thikh ho sakta" Would also like to ask "this is why SONY ask for around 50% more for its product compairing to other companies. To give this quality and service. I just paid Rs. 1950/- to SONY for my sony car audio system which got failed with in a year again with NONSENSE replies "sir electronic hai, kuch bhi ho sakta hai"
sony porducts are getting worst day by day. And after sales support is a nightmare.
They charges heavily for brand and immediately as warranty over, product will give some problem and service people will charge too much.

Not recommending to buy Sony Music Systems at least.
SONY DVD RW, DVD/CD ROM, it works for 6 - 7 months correctly with no issues, maximum of 10 months, then is stats the problems. I have got writing problems, i always use sony disks to write Datas. When we go the dealer shops to ask about the services of sony, they will say sony servicing are too bad, if you got the problem within the warrenty period then they will look. Otherwise they wont!!! My SONY DVD RW, DVD/CD ROM is only 18 months old. Now onwards i suggest to every one, not to buy SONY DVD RW, DVD/CD ROM. They only got a good brand names, the other things are really bad. Buy some other burnner. If you ask to the dealers also, they will say Sony DVD RW, DVD/CD ROM is good, but buy other other DVD RW, DVD/CD ROM thats good for you. What is this means?

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