Sony — Complaint about mobile problem

Address:Ahmedabad, Gujarat

I have bought sony xperia tipo dual 8 months ago. When I have started using earphones I had getting problems with its sound quality. Sometimes one earphone is playing and another one is not and most of the times its not detecting the earphones as songs are playing on outer speakers when earphones are plugged in. At Service center they are not responding properly. As i visited 3 times. I want solution.
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Dear Sir,

Regret the inconvenience caused. We would like to check upon your concerns. Please share your complaint no. with us here. Also share your contact no. and email id with us here.

Regards,
Sony India Team
Hello,

Following are the requested details :

Request/complaint No. : 15776861
E-mail ID : [protected]@yahoo.co.in
Contact No. : +91-[protected]

Awaiting your response.

Thanks & regards,
Prerak Khatri.

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