Sony — dealer is not repairing laptop

Address:New Delhi, Delhi

SIR I HAD PURCHASED MY SONY VAIO FROM A DEALER AT BANGALORE. NOW i AM IN DELHI DOING MBA .mY LAPTOP STARTED CREATING SOME PROBLEM SO I WENT TO AUTHORISED DEALER IN DELHI ie CLUB ELECTRONICSE 25 SOUTH EXTENPART II MKT NEW DELHI110049 ON 1ST SEP2013. . SERIAL NO OF COMPLAINT IS 7017475. ITS WARRANTY WAS TO EXPIRE ON 3RD SEP. SO THEY PROMISED TO REPAIR AS SOON AS POSSIBLE AS IT WS IN WARRANTY PERIOD.BUT NOW THEY ARE HARRASING ME.EVERY TIME I CALL THEM ,THEY HV ONLY ONE RESPONSE THAT THEY HAVE NOT RECEIVED PERMISSION FROM HEAD OFFICE.MY MBA STUDIES IS SUFFERING A LOT. I AM FED UP PLEASE DO SOME THING OTHERWISE I LL HAVE TO TAKE NEXT STEP THANK YOU SWATI
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"Dear Sir,

Regret the inconvenience caused. We would like to check upon your concerns. Please share your contact no. and email ID with us here.

For further communication on this concern you can reach us at our direct official toll-free no. at[protected] or write to us at sonyindia.[protected]@ap.sony.com

Regards,
Sony India Team"

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