Comments
Dear Sir
we purchased a SONY VIO NOTEBOOK From reliance digital last Year 2011 from frist day this was not performed according its configuration. we complain lucknoiw service center custmer care [protected] & [protected] no one reply proper, only system generated mail forwarded,WE TALK MR PRADEEP & MR VINEET SRIAVTAVA BUT NO RESPONCE plz do as need because customer is full puzzled this defective product & customer care system
in summary we if we go 4 times in your service center in a year with diffrent diffrent issues / part
and already paid lcd amt 14125 in warranty you must understand that whole product will be faulty from those lots .we dont say you should change your terms of warranty .but You must think customer end.we called [protected] but no reply
Tell me what we do of this product We have no problem to pay hard disk amt 5425.we think after that if other problems arises like motherboard cost around 11000 then what happen .we r user of other brand also never arise like this problem & hard disk never corroupt in around year
From the begging this product was slow & not ferformed better as to be .for this reason we communicating again,& product is deposite in your customer care center ADITYA INFOSOLUTIONS LUCKNOW yet
Thanking you
Waiting better solutions
From
M K Tripathi
[protected]
we purchased a SONY VIO NOTEBOOK From reliance digital last Year 2011 from frist day this was not performed according its configuration. we complain lucknoiw service center custmer care [protected] & [protected] no one reply proper, only system generated mail forwarded,WE TALK MR PRADEEP & MR VINEET SRIAVTAVA BUT NO RESPONCE plz do as need because customer is full puzzled this defective product & customer care system
in summary we if we go 4 times in your service center in a year with diffrent diffrent issues / part
and already paid lcd amt 14125 in warranty you must understand that whole product will be faulty from those lots .we dont say you should change your terms of warranty .but You must think customer end.we called [protected] but no reply
Tell me what we do of this product We have no problem to pay hard disk amt 5425.we think after that if other problems arises like motherboard cost around 11000 then what happen .we r user of other brand also never arise like this problem & hard disk never corroupt in around year
From the begging this product was slow & not ferformed better as to be .for this reason we communicating again,& product is deposite in your customer care center ADITYA INFOSOLUTIONS LUCKNOW yet
Thanking you
Waiting better solutions
From
M K Tripathi
[protected]
Dear Sir,
We sincerely apologize for the inconvenience. We will surely look into your issue and resolve it as soon as possible. We have received your contact details, our concerned representative will be getting in touch with you soon.
We want to assure you that we are committed to solving your problem and resolve it to your satisfaction.
Warm Regards,
Reliance Digital
We sincerely apologize for the inconvenience. We will surely look into your issue and resolve it as soon as possible. We have received your contact details, our concerned representative will be getting in touch with you soon.
We want to assure you that we are committed to solving your problem and resolve it to your satisfaction.
Warm Regards,
Reliance Digital
Dear Sir,
Our service team is already in touch with you for these concerns. They have already suggested the best possible solution for your concerns. We request you to follow the guidelines shared by our service team so that your concerns can be resolved at the earlier.
For further communication on this issue, please get in touch with us at our official direct toll-free no.[protected] or write to us at sonyindia.[protected]@ap.sony.com
Regards,
Sony India Team
Our service team is already in touch with you for these concerns. They have already suggested the best possible solution for your concerns. We request you to follow the guidelines shared by our service team so that your concerns can be resolved at the earlier.
For further communication on this issue, please get in touch with us at our official direct toll-free no.[protected] or write to us at sonyindia.[protected]@ap.sony.com
Regards,
Sony India Team
Dear sir,
I had purchased SONY LED TV, MODEL KDL-26EX420 IN5, SERIAL NO 2441746 FROM REGAL ELECTRONICS SAKCHI, JAMSHEDPUR.BUT IN OCTOBER 2012 SCREEN OF TV DEVELOPED SOME DEFECT.AND SCREEN WAS REPLACED IN OCTOBER 2012.BUT IN NOVEMBER 2012, AGAIN SCREEN HAS BECOME BLANK OR BLACK.VIDEO IS NOT VISIBLE.ONLY AUDIO IS AUDIBLE.WORLD CLASS SONY TV AND THIS PERFORMANCE.NOW I REGRET PURCHASING SONY LED TV.IN WARRANTY CARD, WARRANTY IS MENTIONED UPTO NOVEMBER 2012.PLEASE LOOK INTO THE MATTER AND DO THE NEEDFUL'
WITH REGARDS.
SUJIT KUMAR SINHA
46 BELDIH LAKE FLAT, DHATKIDIH, NEAR J.H .TARAPORE SCHOOL
JAMSHEDPUR-831001, JHARKHAND STATE
MOBILE NO [protected]
NOW IT HAS BEEN ATTENDED BY YOUR SERVICE CENTRE AT JAMSHEDPUR.BUT A FAT BILL OF RS 4130(FOUR THOUSAND ONE HUNDRED AND THIRTY )ONLY HAS BEEN CHARGED FOR ATTENDING THIS THIRD CLASS LED TV MANUFACTURED BY SONY TV.NOW I WANT TO KNOW WHEN YOU ARE GOING TO REIMBURSE MY RS 4130?A LETTER ALREADY SENT TO YOU IN THIS REGARD.
WITH REGARDS.
SUJIT KUMAR SINHA
I had purchased SONY LED TV, MODEL KDL-26EX420 IN5, SERIAL NO 2441746 FROM REGAL ELECTRONICS SAKCHI, JAMSHEDPUR.BUT IN OCTOBER 2012 SCREEN OF TV DEVELOPED SOME DEFECT.AND SCREEN WAS REPLACED IN OCTOBER 2012.BUT IN NOVEMBER 2012, AGAIN SCREEN HAS BECOME BLANK OR BLACK.VIDEO IS NOT VISIBLE.ONLY AUDIO IS AUDIBLE.WORLD CLASS SONY TV AND THIS PERFORMANCE.NOW I REGRET PURCHASING SONY LED TV.IN WARRANTY CARD, WARRANTY IS MENTIONED UPTO NOVEMBER 2012.PLEASE LOOK INTO THE MATTER AND DO THE NEEDFUL'
WITH REGARDS.
SUJIT KUMAR SINHA
46 BELDIH LAKE FLAT, DHATKIDIH, NEAR J.H .TARAPORE SCHOOL
JAMSHEDPUR-831001, JHARKHAND STATE
MOBILE NO [protected]
NOW IT HAS BEEN ATTENDED BY YOUR SERVICE CENTRE AT JAMSHEDPUR.BUT A FAT BILL OF RS 4130(FOUR THOUSAND ONE HUNDRED AND THIRTY )ONLY HAS BEEN CHARGED FOR ATTENDING THIS THIRD CLASS LED TV MANUFACTURED BY SONY TV.NOW I WANT TO KNOW WHEN YOU ARE GOING TO REIMBURSE MY RS 4130?A LETTER ALREADY SENT TO YOU IN THIS REGARD.
WITH REGARDS.
SUJIT KUMAR SINHA
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Sony w580i mobile — unsatisfactory performance and manufacturing defects
DEAR SIR,HELLO. I PURCHASED A SONY W580i MOBILE SOMEWHERE IN NOVEMBER 2007 AND EVER SINCE I PURCHASED THAT PHONE I HAD TO FACE MANY PROBLEMS.SINCE ITS PURCHASE THE KEYPAD HAD BROKEN TWICE AND THE KEYS ON THE FRONT PANNEL ALSO BROKE FROM ONE END. THE PHONE HANGS TIME AND AGAIN, THIS TIME I HAD TO WAIT FOR ONE AND HALF MONTH TO GET THE KEYPAD REPLACED. THE CHARGING POINT ALSO DOESNOT FUNCTION PROPERLY AND I HAVE TO MOVE THE CHARGING CORD MANUALLY TO AND FRO TO GET IT STARTED.
SOME OF THE FAULTS HAVE BEEN DONE AWAY WITH BY THE AUTHORISED SERVICE CENTER BUT THEN AGAIN THESE ARE NOT THE KIND OF PRODUCTS THAT WE EXPECT FROM A COMPANY LIKE "SONY ".
I WOULD LIKE TO ADD THAT I AM NOT SATISFIED WITH THE PERFORMANCE OF THE HANDSET AND ALSO THERE ARE SOME MANUFACTURING DEFECTS IN IT. I HOPE THAT I WILL SURELY SEE SOMEONE FROM YOUR SIDE TO ANSWER THE GRIEVANCES.( I CAN PROVIDE THE DETAILS OF THE HANDSET IF YOU ARE INTERESTED )
THANK YOU,
SURYA CHANDER KANT
CIVIL JUDGE CUM JUDICIAL MAGISTRATE.