[Resolved]  Sony Ericsson — Mobile got hangs

Dear Sir/Madam,

Sub: Problem in Sony Ericsson Hand Set.
Model: K-220i
IMEI No:[protected]

I would like to discuss with you an important and serious issue regarding My Sony Ericsson Hand Set Purchased on Dated 16th Jan 2009, from M/S Impression Gallery who is an authorized dealer of Sony Ericsson in Saharanpur.
But due to some technical fault , the mobile was not working properly since the Purchase Date and normally used to get Hang many times. Also like to inform you that I also got repaired from one of your certified service centre (M/S.A.V. communications , Saharanpur), but again the problem repeated and the mobile was not working properly.

Further I again submitted my Hand Set at the care centre but this time they told me that there is some problem with the mother board of the handset and it needs to be replaced from their Delhi Office. After one and a half month, I got it back but again it was in same condition and the problem was still not solved.

Now Since then till today, the hand set is not with me and it is still at your service centre waiting for a part to be replaced.

Now I am sorry to mention here that I had got fed up with the situation and I am bound to write you in this regard, therefore I request you to please look in to the matter and get my problem solved at your end, either by replacing my hand set with the same model or any other model.

I hope that you will solve my problem as early as possible and you will not bound me to file the case through consumer forum.
Enlosures : Photocopy of Bills.

Thanks and Regards
Shyam Sunder Sethi
H.No.3/6789,
Ranjeet Nagar
Near Dayawati Hspital,
Saharanpur (U.P)
Mob.[protected]
Ph. No.[protected].