[Resolved]  Sony Ericsson — Mobile phone w395

Address:

Chennai, Tamil Nadu

Hi, I am Mrs. Das. My son purchased a W395. The problem started since a month. The mobile suddenly goes blank and hangs up.So I gave the same to the service centre at ECR, Thiruvanmiyur.Chennai ph.[protected] on 17th Sept, 2010. Let me mention here that the mobile is still under warranty. Every day I keep calling and the answer is that they have not got the spareparts from the head office. I am sure because it is under warranty they are not the least interested in repairing the same. My son is facing a lot of problem without a mobile.
I request the concerned authorities to look into this matter.
My workorder no. is SE310EC112502