[Resolved]  Sony Ericsson - J105i — Service centre returning handset without repairing

Address:

South 24 Parganas, West Bengal

I bought a Sony Ericsson J105i on 31-01-10 from Mobile Store Hajra,Kolkata-26.IMEI No.[protected].from the 3rd week of June'10 problem in my speaker started as a result the call receiver on the other end could hear nothing or very low.I submitted my handset at Sony Ericsson's service centre at Poddar court on[protected]work order no.SE310ATS11707) after repeated follow ups with Sony's customer care centre at Gurgaon and two of Sony's service centres at poddar court & 2 Ripon Street at Kolkata I was informed from Ripon Street on 25-06-10 that my hand set has been repaired and I can take my delivery from Poddar court on 26th.However even after taking the delivery on 26th the same problem persists proving that virtually no repair has been done.After helding up my phone for 5 days they are giving the phone back in same old condition.
I want a redressal of my harassment.

Kaushik Aich([protected]@gmail.com)
Hand Phone No.[protected]
Kolkata