Dear Sir/Madam
I purchase one hand set of mobil Sony ericsson K 660i on 4 Dec, 2008 from a local shop at Bharuch
"Easy Mobiles" Mr. Ibrahim Bharucha while paying cost of Rs. 9400/-.
Dec 15, 2007 i started for Delhi and Karnal and returned on Dec 28. while returning from Karnal on 27 Dec morning, the mobile started giving trouble of charging in negative direction, say 80 and 50 and then 20 per cent and suddenly at HNZ, it showed battery too low and i tried my best to get it charged but of no use.
then i gave it to local shop at bharuch, which in turn sent to anklelshwar " sony Ericsson authorsised shop for repairs and service. i was told that mobile got attacked by water, which i think could be due to dew and fog formation at Delhi and Karnal. But i kept listening music from the mobile during Dec 16 to 26.
any way i tried my best to get it done but i am hurt at two points.
1. the mobile does not consider water damage in warranty. in fact, mobile is supposed to be used in arid, humid and all such eight type of conditions of indian climate.
2. even after repair and just service at cost of Rs 350/- and two trips to anklewshwar on my own bike, the shop keeper told me that repaired mobile does not consider any warranty.
what is this all about
i talked to one of your representative may be mr ajay on toll free no but he also could help.
may you ask your represetative to call me right now. [protected]
Dr. M. K. Khandelwal, Principal Scientist
CSSRI, RRS, Bharuch
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