[Resolved] Sony Ericsson — poor services | |||
Dear Sir I am an unfortunate and a poor user of Sony Ericsson Mobile phonewho is being harassed by your service center in New Delhi, India. I will request you to please help me. "I have purchased one SOny Ericsson P1i on 5th May 2009 fromCariano Telecom for a huge 19500/-(rs nineteen thousand five hundred only). all my friends were insisting that I should go for a NOKIA if I amspending that much but still I trusted Sony and invested in that. But after thepainful experience, I think they were right. Even they have the right to teaseme and they do. My handset started giving few pronlems like loosing network veryoften and display also used to go blank. I deposited the handset in your service center RT Outsourcing Ltd.situated at District Center, Janak Puri, New delhi on 13/March/2010 videworkorder no SE310RJK11547 and after 20 days I recieved it back on03/April/2010 It was still with same problems with an added problem that mtmemory card was also not working now. I deposited the handset back again on 24/April/2010 vide workorderno SE310RJK12423 When on last friday I went to service center, I was shoked by therudeness of service center in telling me that the handset will not be coveredunder warranty since LCD was broken. I was in a fix since after 1 month of depositing the handset yourexpert engineers came to know that LCD was broken of a WORKING HANDSET whichwas handed over to your service center in prefectly working condition. I am left with no option and choice except to speak to higherauthorities like you and update you regarding the FRADULENT PRACTICES beingfollowed by your service centers. I will request you to immediately look into the matter and I willlike you to help me on 2 things 1. I want an apology fron Service Center for the fraud andharrasment done to me 2. I will now not take this handset model (P1i) since your servicecenter has told me that the model is OBSELETE and that no parts are availablefor repairing. Waiting for reply Kamil [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Dear Sir
I have purchased one SonyEricsson XPeria X1 on[protected] for a whooping 32000/-.
The handset went dead on[protected] and subsequently I submitted it in there service center on[protected].
It had been a horrible nightmare starting then. I have been following them like fools but no one is ready to help me.
I have requested and written to everyone in SonyEricsson. The people include
Mr Sanjeev Saxena (Head North India)
Mr Rajesh Sahni (Country Head Service)
Ms Shalini Sharma (Escalations Head)
Mr Anil Sethi (President Sonyericsson)
And finally
Mr Bert Nordberg (President SonyEricsson Global situated in London)
but no one is ready to help me.
I now want a FULL REPLACEMENT With any model of Same value as I have lost faith in this model.
Please help me.
Thanks
Pankaj
I have purchased one SonyEricsson XPeria X1 on[protected] for a whooping 32000/-.
The handset went dead on[protected] and subsequently I submitted it in there service center on[protected].
It had been a horrible nightmare starting then. I have been following them like fools but no one is ready to help me.
I have requested and written to everyone in SonyEricsson. The people include
Mr Sanjeev Saxena (Head North India)
Mr Rajesh Sahni (Country Head Service)
Ms Shalini Sharma (Escalations Head)
Mr Anil Sethi (President Sonyericsson)
And finally
Mr Bert Nordberg (President SonyEricsson Global situated in London)
but no one is ready to help me.
I now want a FULL REPLACEMENT With any model of Same value as I have lost faith in this model.
Please help me.
Thanks
Pankaj
really your service in rajkot (gujarat) is so poo...r
i really very disagree with your service.
i had to give my phone to your service station when i am purchase within 8 daysbut no response by your company.
i really very disagree with your service.
i had to give my phone to your service station when i am purchase within 8 daysbut no response by your company.
DEAR SIR,
AS I BUY MOBIL W20 FROM (PUJARA TELECOM, RAJKOT) AND ITS FIND SCREEN PROBLEM I ALSO COMPLAINED TO ABOVE SHOW ROOM BUT THEY ARE NOT RESPONDING ME
CUSTOMER NAME: BRIJESH PATEL
WORK ORDER NO: SF310RKT12115 DATED : 5TH OCTO.2010
PRODUCT DETIAL
MODEL NAME W20
IMEI/SERIAL NO: [protected]
WARRANTY: YES
THIS IS GUSTER REQUEST KINDLY DO NEED FUL.
REGARDS,
BRIJESH PATEL
[protected]@yahoo.co.in
Radha Chemer,
1st Floor, Opp. Astron cinema
Rajkot
AS I BUY MOBIL W20 FROM (PUJARA TELECOM, RAJKOT) AND ITS FIND SCREEN PROBLEM I ALSO COMPLAINED TO ABOVE SHOW ROOM BUT THEY ARE NOT RESPONDING ME
CUSTOMER NAME: BRIJESH PATEL
WORK ORDER NO: SF310RKT12115 DATED : 5TH OCTO.2010
PRODUCT DETIAL
MODEL NAME W20
IMEI/SERIAL NO: [protected]
WARRANTY: YES
THIS IS GUSTER REQUEST KINDLY DO NEED FUL.
REGARDS,
BRIJESH PATEL
[protected]@yahoo.co.in
Radha Chemer,
1st Floor, Opp. Astron cinema
Rajkot
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i purchase one C902 for some 15000/- rupees
i am not rich to throw 15000/- rupees in gutter
my phone not getting on so i deposit it in service center
my job no is SE309RDK11186
date is[protected]
after 1 month still they say my phone not ready.
i am a poor man and my 15000 rupees wasted.
i dont want a phone which is not parts available in service center.
please help me.
no one here is ready to help.
i called complaint number and they said me to shut up or they will not gibe my phone.
they also say complain whereever....no one can say us anything.
please help me.
Thanks