Sony Ericsson Xperia X10i — Very Poor Service and unhelpful organisation overall

Address:

Gautam Buddha Nagar, Uttar Pradesh

I recently had the Xperia X10i going bad on me.

The quality of service is really horrible in India I am being told it will take 3 weeks for repairs and the customer care/ helpdesk have been non caring and non helping :(

Looks like it was a mistake getting a Sony Ericsson set here in India
Every time I call up call center I am asked to call after two days it has been going like this for over a week and I am still without a handset. Never again a sony ericsson. Three weeks is the time of closure even after two weeks have lapsed. Seems three weeks from whenever I contact them is when I will get the handset and need to check status after every two days (No change in status yet after 10 days its still 3 more weeks and 2 days to check status)

No response ever from Sony Ericsson on this. Don't expect on either

My last phone was an iPhone had some batter issues and was replaced in two days. Think should have stuck with them

Complaint number: 8790183

DO NOT BUY PREMIUM HANDSETS FROM SONY ERICSSON IN INDIA