Sony Ericsson — Mobile defective

i bought Sony Ericsson mobile phone K530I on 29'jUne 2008 from Hot Spot centre in Rohini Sector-8 (Near Madhuban chowk). On Thursday i.e. 3'July 2008 I was sitting in the office & found out that one of the key of my mobile is missing. The key was one that is just above the back key. i found it really shocking that such a branded company can make such low quality products. In the evening I went to the hot spot centre rohini but they were not at all supportive. Please do not buy any phone from that hot spot centre b'coz their after sales support is nil. they told us to go to Sony Ericsson service centre which we did. But they also did not give any satisfactory answer. They said that they will contact the company & then let us know what can be done. I really feel cheated. I think one should buy cheap phones only & not branded like Sony Ericsson. It's disgusting.

i purchased the mobile of sony ericsson w810i from amritsar hot spot liberty market.After two months it started giving me the problem with camera i went to the service center several times thaey told me that we have repaired ur set but the problem was still there, then i called at the company at[protected] bt they have not given me the good response.I have very bad experience.So please give me the way out what should i do.Should i gp tp the consumer court because 7months warranty is still there.

i have k700i model which is not working properly. hanging problem . its buttons are not functioning . hanging on searching
i am at palamapur himachal pradesh .

Hamid Shariff
Koramangala Bangalore


Sony Ericssion
Bangalore

Mobile Defective and Bad Service from the sony erricson service centre

Dear Sir/Madam:


I would like to inform you of my dissatisfaction with the Sony Ericssion P1i mobile phone and the service provided. Since I have bought this phone, it has been working well, until recently it stopped functioning normally. I returned the phone to your customer service(Bangalore, Koramangala) on 20th January. The customer service representative informed me that the phone mother-board has to be replaced and they would make the phone ready in 10 days.


1 Month later, the phone is still not working.I received my phone with the motherboard replaced on Feb 18, Within 2days i had to revisit the service center as the phone started hanging frequently. Had called and enquired about the phone on Feb 27th. The representative asked me to collect it on 2nd May and now there is something wrong with the camera.

On each occasion they have kept the phone and apparently worked on it with no luck. Their attempts to resolve the problem have not been satisfactory and they finally claim that there is nothing more they can do to help me. It appears that we have reached this unfortunate situation compelling me to put forward my complaint to you.

Here are my phone details
Model P1i
IMEI [protected]
Dc no TR1-RDN-001080/2008

I am writing you to request that my phone be replaced or you come up with a better solution. I look forward to your reply and a resolution to my problem.


Thank you for your assistance and cooperation in this matter.


Yours truly,
Hamid Shariff

I purchased w910i with a lot of funfare...bt now i m having nightmare(s)...i still cant beleive the reluctance shown by the service centre personals in jaipur...what else to do then regretting being a sony ericcson customer...?????????????my cell is dead, nd all i listen from them is to keep a cool head!!!

Same here..very bad service is being provided by Kormangala service center.When we explain the issue with phone they will predict some replacement which will be a complete wrong prediction.Funniest thing is every time i get the phone repaired something else will get damaged and has to go to them again.Very disgusting service.I really dont recommend anybody to go there.Throw your sony erricson mobile if it has some problem instead of going to the service center especially which is in kormangala, bangalore(4th block kormangala)

Where is customer service care centre in Lagos, Nigeria?I want to repair my phone.

Can you send me the link to download mobile tracker software for c510 modal . And can you send me the list of latest softwares which my phone supports.and also give me details about my phone details.please

Sony Ericsson - Mobile — Defective Mobile

I resident at Dwarka and purchased Sony Ericsson Mobile Handset W100i from Spice Retail Ltd., BI-1 Janak Puri New Delhi on 14-Nov-10. From the very first week of purchase the handset is giving some or the other problem. Every time visited to their service centre at Janak Puri they take the mobile handset with the statement firstly software, then battery and then keypad. Since that time the mobile handset is with them - for the last one and a half month. Still they are not assured and saying check around 7th Jan about the same.

I am not able to understand that apart from software, battery and keypad what else is balance in handset and still they are not changing the same with new one or nor returning money. 10 days back when I had given that handset to service centre it was looks like old set. it is having lot of scratching on the same.

I am requesting them to change the same but neither they are changing the same nor they are giving back a perfect handset. they themselves are confused that what is the problem in the same.

the handset is having no battery backup. it takes 2-3 hrs time to charge and also showing full charge but in a one call ring it got discharged. speakers are also not working.

I am feeling very helpless and toucher after purchasing the same. I lost money and also chasing them and they are not listening properly. when i shouted they only suggested me to send my complaint to consumer court.

please help me and arrange a replacement with new set or return of money.

[please where is the lagos, nigeria care center