[Resolved]  Sony India Pvt. Ltd. — Complaint against SONY INDIA PVT. LTD. for Unsatisfactory customer service

Address:

Bardhaman, West Bengal

Hi,
This is Sanjib Basak and this is very unfortunate to inform you that i am very much disappointed with (SONY INDIA PVT. LTD CUSTOMER CARE CENTER) service provider.I have purchased one Sony Bravia LCD tv on 11th of Feb 2008 now there is some small technical problem there fore we send it to the sony service center and they told that it will cost Rs.11000/- to repair.But as per as my knowledge it will not cost more than Rs.2000/-. But they people are charging too much.Now it is already 15 days over that we have send it to the service center and now they are not taking care of this matter.So i have only one option left to get any help from CONSUMERS FORUM center that is why i am sending this mail to you please take care of this matter.

THE DETAILS OF THE TV IS HERE BELOW--

MODEL NO :- KLV-32V-300A

SERIAL NO :- 6217423

JOB RESERVATOX NO. :- 143JBU-152

DATE OF RECEIVED :- 15/10/12

DATE OF PURCHES :- 11th Feb. 2008

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Thanks and regards,
SANJIB BASAK
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email id:- [protected]@gmail.com