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Sony India Pvt. Ltd. - REPLACEMENT OF SONY LCD

 
2 Reviews
  dasargha on Aug 9, 2012
I HAD PURCHASED ONE SONY LCD 2 MONTHS BACK FROM A RENOWNED SHOWROOM AT ULTADANGA.BUT AFTER PURCHASING WE ARE GETTING DISTURBED EVERY TIME & HAD LODGED THE COMPLAIN VIDE COMPLAIN NO 10794032 dated 28/7/12, & old complain no. is. 10505801 dated 28th june'12 & 10544707 dated 2nd july.EVERY TIME ENGINEER VISITED AFTER 7 DAYS FROM DATE OF REGISTERED COMPLAIN & ASKED US THAT THE LCD IS OK.BUT FROM LAST 15 DAYS MY LCD IS NOT GETTING SWITCHED ON & ENGINEER CAME & ASKED TO REPLACE THE PCB ETC. BUT WE ARE NOT AGREE TO REPAIR MY NEW LCD.THAT MEANS WE HAD PURCHASED A DEFECTIVE LCD & WHY SHOULD I REPAIR WHICH IS FAILURED FROM DAY ONE.PLEASE HELP TO REPLACE MY LCD.
THANK'S
KUMKUM GHOSH
1 Comment

Comments

Aug 14, 2012 by
sonyindia  
 
Dear Madam,

Our service team is already in touch with you for this concern. Hope your concern has been resolved now. For further communication on this concern, please get in touch with our service team at 1800-103-7799 or write to us at sonyindia.care@ap.sony.com

Regards,
Sony India Team

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