[Resolved]  Sony — Regarding Extended warranty

Address:Surat, Gujarat

Respected Sir,

We had purchased a Sony Vaio E-series laptop from Baroda in 20th July-2010.Now I want to extend my laptop warranty.

We have purchase 2 laptop at same time (1 for me & another for my friend).
My friend has come many problems after purchasing E-series laptop.
His hard disk 3-times failure within 6 months, & then after they have return laptop to Sony Vaio and taken money back.

I have also found 1 time hard disk failure & 1 time CD lense problem.

So there will be lots of hardware failure in Sony Vaio E-series Model.
For this reason I want to extend my Laptop warranty, because I know many failure will come in future.

My actually warranty is completed on[protected] as per Bill. But due to some reason (I dont know) in system warranty of my laptop is[protected]. I ask reason at Parshwa electronic at Surat But they also don’t have any answer.

I have also ask that i have to extend my warranty in July or Oct, They told no need in July. Before 19-Oct-11 you can extend your laptop warranty at Sony Centre. For that I visited Sony Centre at Anand Mahal road Surat dated at 15-Oct-11 and given 2500 Rs for extended warranty to Mr.Hardik Prajapati.

I have also talk with Mrs, Ritu Raj regarding this issue but still my warranty is not increased.

Since last 2 & 1/2 month I was follow up this issue but still not solve.


Regards
Mohit Raiyani
[protected]
mohit.[protected]@adityabirla.com
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,

Regret the inconvenience caused. Please share your complaint no. with us, we will need this information for further assistance.
Further, you can also share this concern at our official toll-free helpline[protected] or write to us at sonyindia.[protected]@ap.sony.com This is a third party forum and will not help you in any way.

Regards,
Sony India Team

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