[Resolved]  Sony / Psp — Facts hidden while selling the product

Address:

Chandigarh, Chandigarh

Hi Team,

I had bought sony PSP year and a half ago and now it has stopped working due to some defect not visible from outside.

There is no physical damage to the product and product was kept with utmost care. When we went to service center for getting it repaired they are saying it is not reparable in India which was never ever shared with us at the time of selling the product.

They told us that it can only be replaced with other PSP that too by paying more than 50% of the product cost. Even on agrying to pay that much they have told me that the product is no more being manufactured in India and I can only get a new product which has far less features than the one i own and also for that I will have to pay for more than 50 % of cost.

Product is not at all broken only issue seems to be that it is not showing one icon which seems to be a software issue. This is really a cheating why company like SONY hide such facts from consumers.?

Thanks,
Varun