[Resolved]  Sony — SONY VAIO Laptop has very poor quality battery

Address:Mumbai City, Maharashtra

I purchased a Sony Vaio - Model VPCCA - a year ago. Within months of purchase itself, my battery started draining when the Vaio was in complete shut down mode. So if, I would shut it down at say 70% battery power, it would be only say 40 to 50% when I would start it the next day. I took the Vaio to the Sony Service Centre in Mumbai four times during the warranty period. On the third visit, they even replaced the battery fre of cost. But it was pointless. This second battery also drains - not as much as the earlier battery yet - because it is only 2 or 3 months old as of today. I have paid a higher price than for Vaio that I would have paid for the same configuration in another brand. I feel it was a terrible investment. Apart from the money value, is the time and hassle of taking it to the Service Centre 4 times. This was my first Vaio. And most definitely my last. I do not recommend this brand to anyone looking to buy a laptop. It's more expensive and as from my experience does not perform normally even when brand new.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Sir,

Have you shared these concerns with our service team? We would like to investigate on your concerns. We would need more details to assist you with this concern. Please share your complaint no. with us here. In case you don’t have the complaint no. please share your contact no. & email ID with us here.

Regards,
Sony India Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information