[Resolved] Sony VAIO - Vpceb46fg — Laptop dissipating lot of heat & sound.Still under warranty.Worst battery backup

bharchv

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

This is regarding the sony wayo laptop i have purchased from Himayatnagar showroom last year in May. It is still under warranty.It was working fine only for two months after purchase and started dissipating lot of heat and also loud noise continously while working.Last week i have given it for servicing and they said it would be fine now.But i find no change in the problems.Also,battery backup is really hopeless and doesnt long for more than half an hour when fully charged.This seems to be like a laptop used for 5 yrs, but nothing like a new one.Hopeless service from sony.

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Aug 13, 2020

Complaint marked as Resolved

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Sony India Customer Care

from New Delhi, Delhi

Verified Support

Dear Sir,

We suggest you get in touch with our service center again for assistance. They will check upon your laptop again and take the necessary corrective action. In the meanwhile, we will trace the status of your concern separately as well. Please share your complaint no., contact no. and emial ID with us here.

Regards,
Sony India