[Resolved]  Sony Walkman India — ACCESSORIES NOT AVAILABLE

Address:

Mumbai City, Maharashtra

HI
I PURCHASED A SONY NWZ-W252/B {2GB W Series MP3 WALKMAN (Black)} FROM CROMA ELECTRONICS MALAD MUMBAI.ON MY WAY TO ORISSA I LOST THE 'USB STAND CHARGING DOCK' AT THE AIRPORT.FOR THE PAST 3 MONTHS I HAVE SEARCHED THE SERVICE CENTERS IN ORISSA MUMBAI GOA AND KOLKATA ....THEY SAY THAT THE CHARGER IS AVAILABLE FOR A COST OF INR 590 BUT IT IS NOT AVAILABLE IN ANY SERVICE CENTER...I ALSO CALLED SONY CARE MULTIPLE TIMES BUT ALWAYS ASKED TO VISIT THE SERVICE CENTER AGAIN AND AGAIN REASSURING ME THAT THE ACCESSORY IS AVAILABLE...WHEN I VISIT THERE I AM BEING INFORMED THAT THE ACCESSORY ISN'T SOLD SEPARATELY I'LL HAVE TO BUY A NEW DEVICE AGAIN FOR INR 4990

IF A PRODUCT IS SOLD...THEN THE PARTS AND ACCESSORIES AND PARTS SHOULD ALSO BE AVAILABLE AT LEAST AT THE SERVICE CENTERS.I MEAN JUST LIKE A MOBILE PHONE IS USELESS WITHOUT A CHARGER AND USIM SIMILARLY THAT DEVICE IS USELESS WITHOUT THE USB CHARGING DOCK.I AM NOT ABLE TO CHARGE THE DEVICE OR CHANGE THE SONGS.

PLEASE TRY AND ARRANGE FOR THE USB STAND CHARGING DOCK TO BE SENT TO ME.I AM READY TO PAY FOR THE SAME...
THANKS
JAVED
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