[Resolved]  Sony Xperia — The paint on the back side of the body has worn off

The Phone looks old and worn off, as the paint on the back side has worn off, within 3 months of a very careful use. It is very disturbing, as it has been a very very expensive purchase and seems to be an utter waste of hard earned money.
I feel cheated as I had banked on the Brand name "Sony" while spending forty two thousand rupees on a phone.
Please acknowledge the receipt of this email and do let me know whether the Phone will be replaced within a week.In the meantime I have sought advice from my legal department as to whether we should approach the Consumer's Forum.

Sangeeta Wij
Managing Director, ICTSDEC Pvt Ltd
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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I do not understand what is the problem?
Hi Sangeeta,

I'm having the same problem with my Xperia phone...the black paint started wearing off within days of my purchase. However, even after the company replaced the back cover for me twice I'm facing the same problem again...now I wish the company replaces the phone itself and give me a silver one! :-)

Hoping for good,
Bunty

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