Sony — ZERO - service related support | |
Careful- before buying Sony Vaio laptops. Once if you are asked to visit their service center, then remember that will be your beganing. You have to then visit them every third day. I bought a laptop recently- 07-april-2012 from Great India Place, Noida, soon a spot was seen on the screen. Called customer care for the same, they suggested to take it to JAYPEE ELECTRONICS , supposed to be their authorized service center. Took for the first time on 05-August-2012 and then on 10-August-2012, though fixed the spot from the screen, laptop's microphone and sound stopped working (which earlier was working fine),.So, took it back on 12-August-2012 to fix the problem on suggestion from customer care (who actually while giving tele-support thought that my laptop doesnt have required hardware ). 12-August-2012 they fixed microphone problem but now left with noisy sound behind the laptop's screen. Guess what the customer support says,, please take it back to Jaypee again. Horrible team to your service if you but SONY VAIO, Was this information helpful? | |
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No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
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Regret the inconvenience caused. Our service centers are well equipped and are manned by professional engineers who can take care of your concerns very well. Hence whenever we feel that a set requires proper servicing, we request the consumer to take it to the service center.
As for your case, do let us know if you are facing any more concerns with your set. We shall help you with your issues. For further communication on your concern, please get in touch with our service team at[protected] or write to us at sonyindia.[protected]@ap.sony.com
Regards,
Sony India Team