[Resolved]  South Central Railway — Announcement of Arrival

Address:

Rangareddy, Andhra Pradesh

Dear Sir,

I went to secunderabad railway station today morning by 6.25am to receive my mother, she was coming in Narayanadri Express from Tirupathi.

I purchased the platform ticket and enquired about the arrival of the said train and in which platform in the counter. I was told that announcement will be made at the time of arrival. I was waiting for .35hr in platform no 10 under the mic waiting for the announcement.

Then I received a call from mother that train has already arrived in platform no. 8 at 7.00 am. I was shocked to know that there was no announcement with regard to the said arrival. I was made run from 10 no platform to 1 no. platform to receive my mother. IWe feel that there should be proper communiation to should me made. The administration has failed to do so.

This also to inform you that my mother aged 68 years and having knee pain travelled from platform no. 8 to platform no. 1 with laggage. She doesn't carry mobile phone, she took the help of another passenger and called me. If I would have been there I would have arranged a wheel chair and got her safely.

I request the concerned department to take up the matter sericously and value the time, feelings, energy of the other person who is are in need of information.

Regards,

Sanjay
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