Southern Railway — Unable to spit the journey in the reservation ticket taken against army warrant

Address:

Kottayam, Kerala

Sir
I am a serving soldier in Manipur ,When I am going to posting my authority issued army warrant for my travel to Kottayam to Howrah . I went to Kottayam for cancelation reserved the ticket (warrant No-09AA276944,PNR No[protected]and change the date then refused to reserve due to railway software not accepting to split the ticket on warrant so that I reserved another ticket on payment(PNR No[protected] and[protected].I wrote complaint in Kottayam(No365012 dated 15/03/2009) and inform to station master also,after that one letter sent to commercial manager Thiruvanandapuram ,they given the replay that matter is ordered to be enquired in to on letter no V/G.50/PGM/2009/May/181/5(vii) dated 08/06/2009.But till now not received any replay.