[Resolved]  Southern Railway - Salem Division — late of Train No.56841

Address:

Karur, Tamil Nadu

CONSUMER COMPLAINTS
Respected Sir,

1st consumer complaints letter date:[protected],

There are two trains, running through Karur-Trichy-Erode daily for a long period.
Train no. 76836 departure at 6.50 a.m. from Karur to Trichy and Train no. 56841 departure from Trichy to Erode. Most of employees, workers are travelling in these trains daily. So, this trains are called officer's train.
Most of the passengers who are employers working in Government, Banks, Schools and Private institutions travelling in these trains daily.
Particularly in the train no.56841 Trichy to Erode more people nearing One Thousand and above are get down in Karur Railway Station. Actual time of this train at Karur Station is 8.55 a.m. But past Three months this train has not reach in proper time. It reach at Karur Station at about 9.30, 9.45 & 10.00 a.m.
The train is held up at Mutharasanullur Railways station for more than 25 to 35 minutes for the crossing of Ernakulam-Nagore Express (16886) for more than 2 months due to the said express is comming late regularly.
In this regard the employees working in Government Officers, Banks, Schools and workers working in Private shops are can not attend their office - work spot with in the prescribed time. And also they suffering by getting unwanted speech from higher officers and private shops owners for late coming. Employees working in private shops are losing their wages/salary for this late attendance.
1st letter September 20,
2nd letter september 26,
3rd letter 28 October,
4th letter November 8
5th letter November 24,
6th letterNovember 29
sent through e-mail to [protected]@sr.railnet.gov.in.Their is no action in this regard.
Hence we request that kindly advice to the concern authorities take necessary actions for running the trains in correct time at the earliest.
please help to passengers
thanking you,
on behalf of
S.T holders