[Resolved] Southern Railway / Parcel Service — Parcel Missing. No responce from concerned officers | |
Respected Sir, The house hold items sent from TCR from MAS on 14th of Sep08 not yet received in chennai. On 16th I went to parcel office at central and the parcel was not received there . As per the instruction of parcel officers, I searched whole the platforms but no result. The same day I had given a complaint in NR Cell with the complaint No 15. After the complaint, I was contacting the NR Cell on a daily basis. But no response from there. With out house hold items I am suffering a lot in chennai. Today I met Mr.Siril raj (Dy Commercial Manager). As per his instruction I went to Divisional office chennai to meet Mr. Varadarajan (DCM). All the details given to them. I spoke to TCR parcel officer Mr John. As per them the consignment has been loaded in the front SLR on the same date . There was another consignment also in the same SLR to Varanasi (149079 and 149080). The consignment to Varanasi was reached there on time. As per the information from the parcel officer in central, the front SLR was unmanned and unsealed . as per him there was nothing in the SLR. But If there is no consignments in the SLR, how the Varanasi parcel will reach there? Whenever I am calling for the status of the parcel I am getting only one answer :" Pls claim it for Rs 50/kg" . There was no action taken by the railway staffs other than telephone calls to stations for tracing my parcel. Pls help me in tracing out my house holds as Me and my family is suffering with out the needful things. even my cloths and other important things were in the parcel.The last 15 days I am not able to function my office as I am searching for the parcel in Railway offices. Pls look in to the matter as urgent. Details are : RR No: 394183. SLR No: 00750 Train No. 6042 Date of dispatch: 14 the Sep 08 Complaint No in NR Cell : 15 From : TCR To : MAS Consignments : 3 boxes and one bed covered with cardboard. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 8 Comments | |
Comments
dear sir,
i sent parcel 17th of April from Pune to Coimbatore and I received only 5 bundle out of 7 bundles.
the coimbatore stn authority is not taking responsibility for that.
please consider this and do necessary to deliver my things.
C V Simon/Bennet
Coimbatore
[protected]
i sent parcel 17th of April from Pune to Coimbatore and I received only 5 bundle out of 7 bundles.
the coimbatore stn authority is not taking responsibility for that.
please consider this and do necessary to deliver my things.
C V Simon/Bennet
Coimbatore
[protected]
Dear Sir,
I have booked my motorcycle in luggage with my journey ticket from Vasco Da Gama (VSG) to Katpadi (KPD) on 26.08.2010, LT no. 001286 and it was lifted by train no. 7312 on 26.08.2010 from Vasco Da Gama to Katpadi it will come by 27.08.2010 at katpadi railway time 9.28am, & it will be late by 45mins. then it will be reach at katpadi 10.15am then bike his unloaded at Katpadi it moves to chennai central.
So kindly take necessary action against this matter and do the needful.
Pls Contact to me on these no.[protected]
Thanking You
Karthik Mudaliar
I have booked my motorcycle in luggage with my journey ticket from Vasco Da Gama (VSG) to Katpadi (KPD) on 26.08.2010, LT no. 001286 and it was lifted by train no. 7312 on 26.08.2010 from Vasco Da Gama to Katpadi it will come by 27.08.2010 at katpadi railway time 9.28am, & it will be late by 45mins. then it will be reach at katpadi 10.15am then bike his unloaded at Katpadi it moves to chennai central.
So kindly take necessary action against this matter and do the needful.
Pls Contact to me on these no.[protected]
Thanking You
Karthik Mudaliar
Dear Sir,
I have booked my motor cycle from SBC ( Bangalore ) to ERS (Ernakulam South ) on 04/06/2011 vide receipt no:- 152785, in the name of Sudheer M, the same has been loaded in the train no 16315 on 05/06/2011, vide SLR no:- 05734, as on date means 11/06/2011, the vehicle is not arrived in ERS, i am visitng daily to ERS parcel office for the same. The office Mr.Poulose is saying that he is enquiring the same and contacted few offices but it all gone vein, they all telling that the vehicle is not arrived at their respective stations. As i am working in a company which is a field work, without vehicle its very difficult perform my job. my manager is saying that if vehicle is not there dont come for work. Due to railway fault why should i suffer. I am requesting you to do the needful and help me to get the vehicle at the earliest.
my email id is sudhi.[protected]@gmail.com, my number is [protected].
am expecting your early reply.
Regards
Sudheer M.
Ernakulam
I have booked my motor cycle from SBC ( Bangalore ) to ERS (Ernakulam South ) on 04/06/2011 vide receipt no:- 152785, in the name of Sudheer M, the same has been loaded in the train no 16315 on 05/06/2011, vide SLR no:- 05734, as on date means 11/06/2011, the vehicle is not arrived in ERS, i am visitng daily to ERS parcel office for the same. The office Mr.Poulose is saying that he is enquiring the same and contacted few offices but it all gone vein, they all telling that the vehicle is not arrived at their respective stations. As i am working in a company which is a field work, without vehicle its very difficult perform my job. my manager is saying that if vehicle is not there dont come for work. Due to railway fault why should i suffer. I am requesting you to do the needful and help me to get the vehicle at the earliest.
my email id is sudhi.[protected]@gmail.com, my number is [protected].
am expecting your early reply.
Regards
Sudheer M.
Ernakulam
respected sir,
its not a complaint, its a requstition. the parcel sent should be taken with in 6 hours after the parcel reaches the station, so the after the parcel is received to the respective station you need to message to the sender and recievers mail or phone number.it will be easy for those who use railway parcell service.
thanking you
yours respectively
C.Ram
its not a complaint, its a requstition. the parcel sent should be taken with in 6 hours after the parcel reaches the station, so the after the parcel is received to the respective station you need to message to the sender and recievers mail or phone number.it will be easy for those who use railway parcell service.
thanking you
yours respectively
C.Ram
I booked my brother Mr. Gilbert Jefferson's(Mob. No.[protected]) Bajaj pulsar bike on 10.05.15 from Nagercoil railway station to Bhubaneswar vide Bill No.763917 by Exp train No.12659, SLR.No.92771. He is enquiring at BBS rly stn daily from 12.05.15. Bike has not yet delivered or no proper rely from the BBS parcel service office. Simply replying that it cannot be traced and when it comes we will inform you. Already 25 days completed. Please inform me what we have to do to get the bike. Please treat it very urgent.
I booked my bother mr shiv thakur sooty on 24/05/2018 from raipur to secundrabad vide bill no[protected] not delivery is parcel . please information my mob no .please treat very urgent
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
20%
Complaints
776
Pending
0
Resolved
152
+91 94 4478 8127
+91 94 4478 8125
+91 94 4478 8126
GM Secretariet, Head Quarters Office, Parktown, Chennai, Tamil Nadu, India
View all Southern Railway contact information
I have booked my motorcycle in luggage from Chennai to Cuttack on 12.04.09, LT no. 232307 and it was lifted by train no. 6323 on 12.04.09 from Chennai and it is supposed to be unloaded at Cuttack on 13.04.09, but it has not been unloaded, it is over carried to Shalimar .Since I am working in far of place 150kms away from Cuttack it is difficult for me to travel such a distance every time to confirm whether it has reached Cuttack or not but till today(24.04.09) I went to Cuttack station 3 times but my vehicle has not arrived from shalimar.I am incurring heavy problems and losses lack of transport. Earlier I have given complaint two times to nr cell regarding this matter. So kindly take necessary action against this matter and do the needful.