[Resolved]  Southern Railways — problem by ticketless passengers

Dear Sir,


Sub: Complaint regarding unreserved passengers travelling in reserved coaches.


Ref: PNR No's: [protected], [protected], [protected], [protected], [protected] in
Train No: 6128 dt 10/05/2008 from ERNAKULAM to MADURAI.



We friends a group of 12 adults and 10 children went for a holiday trip to Ernakulum and enjoyed with friends, but at the time of our return we met a worst experience in the train, that will be a BIG BLACK DOT for our trip, we have tried our reservation for sleeper class on 10/05/2008 and that is not available and then we got reservation in sitting (D1 coach) and at the time of our journey our reserved coach was fully occupied by unreserved ticket holders and ticketless passengers, we (ladies with children) argued for our reserved seat, but the unreserved ticket holders and ticketless passengers are not taking care about us and they are not get down from our seat and in the luggage carrier itself fully they occupied by sleeping and we are not able to put our luggage in the luggage carrier and so many of them are standing in the coach and there is no space for moving, TTE came only after crossing Kovilpatti Station (after 10 hours from Ernakulum), so please take a strict action
regarding this and the action will be a safe and useful for the reserved ticket passengers, do the needful and this will make the reserved ticket passengers a NICE, HAPPY AND SAFE JOURNEY. If a foreigner may travel like this, what will tell about our Railway and our Country to their people, do reply.



Thanking you,

Yours faithfully,
S. Sathish.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

There is no point in complaining there is no greviance addresal board .

1) the ticketless paasengers enter the reservd compartement s and occupy our seats.

2) TTE will come late and wont take any action against them. Even if he tells them to move away from our seat .they will again come back knowing that the TTE will never come back... Yes he never comes back to check...

3) Plenty of transgenders barge in and demand money from passengers. Humiliate them if they do not give it. The RPF doos not look into this. This is similar to open robbery with freedom.

4) No train will aarive at the destination on the specified time. But ther wont be any prior announcement.No proper adjustment in the timing of the link trains would be made even if the train is late. This would put the passengers in problem since they miss the link train and they cant get the refund for the delay caused by railways.

5) After all no railway staffs do justice to thier jobs or the salary they get paid. But they demand and enjoy all allownces and concessions.

6) I wonder whether the higher officials really work or rather enjoy the A/C in the room and relax since none of the complaints have been addressed for decades.

7) The worst department in run by the government following the Police department is railways. The government should think of privatising the entire unit atleast our greviances would be defenitely answered then.

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