[Resolved]  Speed Post Passport Service — not received passport

i have applied passport via college on 11/02/2008, up to the date i hav not received the passport,
the following are the details,
ERODE HPO <PIN.638001>
recceipt no:ET[protected]IN
from name:M.SARANYA
city:KSRCE
amount:0.00
dd no:519684(rs1000/-)
file no:MASW74012908
key no:[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir/Madam,

I (Sumit Ahuja) have applied for passport and the application no. for the passport is BOM-Z[protected]

it is Dispatched on[protected] and the vide postal registration no. for the same is 5045 but still now I have not received the passport.

I have asked from post office of Silvassa (D & NH) but they are saying that they have not received the passport.

Please Suggest me what to do as I need the Passport urgently.

My details are following :

Name : Sumit Ahuja

Address : C-17, Phase-4, Pramukh Vihar, Silvassa (D & NH)
Pin Code : 396230

Application no: BOM-Z[protected]

Vide postal registration No : 5045

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