[Resolved] Spice — Ford service center | |||
This is my mobile model no. spice C-5300. complaint is my mobile screen display dot point. I have so many time complaint for service to spice service center ajmer. But center head no reply. they say to me this problem solve after 15 days. after 15 days i go to service center but they say same statement to me. This service center is not helpful for customer. I am very trouble to purchase spice mobile and I think i suggest to my friend to not purchase spice mobile.Because service is not available to us. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
I completely agree to the fact that Spice Mobiles are NOT WORTH BUYING because their service is ABSOLUTELY HORRIBLE. I have got 4 Spice handset in my family though the handsets are OK but what is the point when they give contract to service to such people who are so unprofessional when it comes to giving service. I AM SORRY Spice but I would NEVER Recommend anybody again to buy these HANDSETS because of the horrible experience I had with service.
My case is that I had one Spice C-5300 for personal use. It had display problem and the screen went completely black. When I took it to service centre in Allahabad which is in CITY hotel building they told me it would cost Rs. 570 and you can take it tomorrow. I said OK. The next day I called them and they told me that it would take Rs. 1200 to fix this and if you say yes, you can collect it tomorrow. Though it was a bit disappointing, I said go ahead and fix it please. After 3 more days when I called them, the person at the other end said " Yes your set C-5300 which had the display problem is fixed. You can collect it after payment of Rs. 1200.
But to my surprise when I visited the service center, the person at the reception told me your phone is lying untouched and it would take 10 days to fix this and it would cost you Rs. 1700. When I told him I talked before coming, everybody denied out rightly that he did not picked the call. Annoyed when I went to the owner of the service center to complain, he took the matter very lightly. I even showed him the call list in his phone( which confirmed that I called and taled for 1 minute 13 seconds). After being humiliated so much I collected my unfixed phone and returned with a determination of not to buy SPICE ever again.
The same day I went to buy a SAMSUNG CDMA handset.
My case is that I had one Spice C-5300 for personal use. It had display problem and the screen went completely black. When I took it to service centre in Allahabad which is in CITY hotel building they told me it would cost Rs. 570 and you can take it tomorrow. I said OK. The next day I called them and they told me that it would take Rs. 1200 to fix this and if you say yes, you can collect it tomorrow. Though it was a bit disappointing, I said go ahead and fix it please. After 3 more days when I called them, the person at the other end said " Yes your set C-5300 which had the display problem is fixed. You can collect it after payment of Rs. 1200.
But to my surprise when I visited the service center, the person at the reception told me your phone is lying untouched and it would take 10 days to fix this and it would cost you Rs. 1700. When I told him I talked before coming, everybody denied out rightly that he did not picked the call. Annoyed when I went to the owner of the service center to complain, he took the matter very lightly. I even showed him the call list in his phone( which confirmed that I called and taled for 1 minute 13 seconds). After being humiliated so much I collected my unfixed phone and returned with a determination of not to buy SPICE ever again.
The same day I went to buy a SAMSUNG CDMA handset.
I am agree with complain beacuse i am facing same problem by spice service center .my mobile set is also diposited since ane & half month for repair at GNH TELECOM NOIDA GB NAGAR U.P.but the service personal, all U.P. service incharg MR HIMANSHU, Service center owner MR. SHOBHIT are not giving my set back.
TARUN RAJPUT
[protected]
TARUN RAJPUT
[protected]
Hiiiiiii Sir,
My name is Sajjan Kumar, I have your Spice M-4242 hand set. I purchased this set before about one year. Now there are one problem in this set i.e. the main screen of this set is rotate automatically and disturb all the feature of this set. so, please tell me how i can rotate this screen now as soon as possible. I purchase this set from Rohtak (Haryana). My Contact number is [protected] & [protected].
My name is Sajjan Kumar, I have your Spice M-4242 hand set. I purchased this set before about one year. Now there are one problem in this set i.e. the main screen of this set is rotate automatically and disturb all the feature of this set. so, please tell me how i can rotate this screen now as soon as possible. I purchase this set from Rohtak (Haryana). My Contact number is [protected] & [protected].
model : spice m6464
imei :[protected]