[Resolved] SPiDiGO Broadband And Internet Services — Internet connectivity is poor, No one is taking responsibility | |||
I purchased 6 month plan of spidigo broadband in January. It was reasonable in first couple of weeks but than after it became bad to worse to worst. The speed was supposed to be 256 kbps day time and 512 kbps night, instead it's around 100 daytime and night time is horrible not even that. I complain in their customer care lots of time the same reply, technician will call and enginner will come. But till date there is no solution. Their pathetic enginner do come sometimes, wasting away some 3-4 hours and ultimately it's the same. No one takes responcibility even. I want to go legal if the problem is not solved soon or i am not refunded. I have speed tested at different times of day, so i'm having evidence of their poor service. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
I purchased the spidigo broadband 6 months plan in january. The speed was promised to be 512kbps during day and 1mbps during night. but it is not as told. I have made several complaints. They says they will send some engineer, but none has come. services and customer care both are poor. what should I do now?
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