[Resolved]  SPiDiGO Broadband Services - Ahmedabad — NON WORKING INTERNET CONNECTION AND BALANCE REFUND AMOUNT

Address:

Ahmedabad, Gujarat

Dear Sir/Madam,

My name is Dishant and my user id is dishantmehta.

I have opted one year plan paying Rs. 4800/- annual subscription 3 months ago.

Since the activation is started, till today i feel that i have paid the amount for
NON-CONNECTIVITY rather then enjoying facility.

Often your connection gets down under various reason.

For example, yr wifi tower is just opposite of my building, but due to no power in that building, it remains disconnected.

Another reason of disconnection or not working is water passing thru your CAT RJ-45 net cable. Even after water proofing done by your engineers, water comes thru the cable and you adopter not working and that's why internet remains shut down.

I am using internet more then 8 years and handling system and networking in my office.
I have experienced almost all the net service provider, but the service is which SPIDIGO is providing is the WORSE ONE.

I also feel that the technology which SPIDIGO has using is not competent with our market if such problems persists.

In the nutshell, i am totally dissatisfied with the such connection ( SPIDIGO ) as i want to use uninterrupted facility,

So, considering all the matters, I want my money back, even on the proportionate basis.

Awaited you quick action and refund money.

Dishant Mehta
Mob - [protected]
Ahmedabad