[Resolved]  SPiDiGO Broadband Services — very poor service

Address:

Ahmedabad, Gujarat

i have taken spidigo broad band connection since 27/9/12. they give me package of rs. 6399 for 12+3 months for tariff plan 512-600-untp-15m. approximately after 2 months of taking plan various problems like less speed and no network access started. it continued for approximately one month during which period i complained endlessly almost every 2nd day. they will come at some time and will fix it and again after two days i will have to complain. at that time we also asked for the refund of our money but they refused to do so. after approximate one month of such a poor service it was running good. but since last approximate 1 week there is some problem and server shows no net work access. immediately next day i registered complain. but nobody come for the service. since last 4 days i m calling them three to four times daily and told them that i will complain in consumer forum, but they are so careless to consider it. so i need justice to be done. either they refund our money or give me the compensation for the time period for which i was not able to use their services.